Project Coordinator II

$112,000 - $193,000/Yr

Lumen Technologies - Concord, NH

Full-time - Mid Level

Concord, NH

Telecommunications

About the position

Lumen is a technology company that believes in advancing humanity through technology. With a vast network of 450,000 route fiber miles serving customers in over 60 countries, Lumen provides a secure global platform for applications and data. The Project Coordinator II role is essential in coordinating various project activities, which include gathering and reviewing data, compiling and formatting it into a finished product, and obtaining necessary approvals to meet management timelines. This position requires a working knowledge of project management principles and practices, as well as the ability to perform a variety of duties that may involve different and unrelated steps and methods. The Project Coordinator will work on assignments that require judgment and initiative within predetermined guidelines, and will be subject to periodic review. The role also involves exchanging information that may require interpretation and persuasion to ensure proper action is taken. The Project Coordinator will partner with stakeholders to remove roadblocks and identify ways to improve processes that enhance customer experience while reducing hand-offs. Adherence to project-related policies and processes is also a key responsibility of this position.

Responsibilities

• Coordinates various assigned project activities including gathering and reviewing data.
• Compiles and formats data into a finished product.
• Obtains necessary approvals to meet management timelines.
• Possesses working knowledge of theory and practices within a recognized field.
• Performs a variety of duties involving different and unrelated steps and methods.
• Works on assignments requiring judgment and initiative within predetermined guidelines.
• Exchanges information requiring some interpretation and/or persuasion to ensure proper action.
• Partners with stakeholders to remove roadblocks.
• Identifies ways to improve processes that enhance customer experience and reduce hand-offs.
• Ensures adherence to project-related policies and processes.

Requirements

• Highly organized and detail-oriented.
• Experienced with project management.
• Able to prioritize multiple competing priorities.
• Customer-focused with strong communication skills.
• Initiative to identify problems and propose solutions.

Nice-to-haves

• Minimum 3 years related experience in a specific area or equivalent.
• Experience with process improvement initiatives.

Benefits

• Comprehensive health benefits package.
• Life insurance options.
• Voluntary lifestyle benefits.
• Short-term incentives or sales compensation eligibility.
• Access to a broad range of perks that enhance physical, mental, emotional, and financial wellbeing.