Ahrc Nyc - New York, NY

posted 17 days ago

Full-time - Mid Level
New York, NY

About the position

The Project Coordinator for AHRC NYC's Manhattan Employment Business Services (EBS) program plays a crucial role in overseeing day-to-day operations of supported employment programs. This position focuses on providing high-quality customer service to contract partners while ensuring effective communication and problem-solving between stakeholders. The coordinator will also be responsible for developing training materials and supporting program participants, contributing to the mission of advocating for individuals with developmental disabilities.

Responsibilities

  • Day-to-day supervision of the supported employment program and program participants.
  • Provide high-level customer service to assigned contracts and maintain positive working relationships.
  • Serve as a liaison between contract customers, local partner rehab agency, and AHRC NYC.
  • Represent AHRC NYC at partner businesses and engage with all stakeholders.
  • Discover new opportunities for potential partnerships.
  • Develop and present training materials for contract customers and program participants.
  • Coach and instruct staff as needed.
  • Reinforce site standards as determined by each contract customer.
  • Provide on-site support to program employees and fill in for employee support staff when necessary.

Requirements

  • Bachelor's Degree required.
  • Two years of customer service and project coordination experience.
  • Excellent verbal and written communication skills.
  • Experience working with people who are neurodiverse or have intellectual-developmental disabilities is a plus.
  • Some HR and/or training experience is a plus.
  • Some experience in Supported Employment/Special Education is a plus.
  • Highly motivated with the ability to take charge.

Nice-to-haves

  • Experience working with people who are neurodiverse/have intellectual-developmental disabilities.
  • Some HR and/or training experience.
  • Some experience in Supported Employment/Special Education.

Benefits

  • Paid training
  • 403(b) matching
  • Health savings account
  • Health insurance
  • Dental insurance
  • Tuition reimbursement
  • Paid time off
  • Vision insurance
  • Employee discount
  • Life insurance
  • Referral program
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