Project Coordinator, Professional Membership

$40,000 - $50,000/Yr

American Heart Association - Dallas, TX

Full-time - Entry Level

Dallas, TX

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Project Coordinator for Professional Membership at the American Heart Association plays a crucial role in supporting the Professional Memberships group. This position involves managing various administrative and project management tasks, ensuring effective onboarding processes, and providing operational support to the team. The role is hybrid, requiring in-office presence 1 to 2 days a week, and emphasizes the importance of work-life harmonization and professional development.

Responsibilities

• Serve as the lead for Microsoft Dynamics Customer Relationship Management (CRM), providing ongoing support through training, reporting, testing, and job aid creation.
• Update, maintain, and improve onboarding job aids to ensure accuracy and relevance.
• Oversee and manage the Conflict-of-Interest process within the Convey system, ensuring compliance and timely updates.
• Provide comprehensive meeting preparation support, including agenda creation, documentation, and logistics coordination.
• Deliver operational support to the team and director, assisting in various administrative tasks and projects.
• Assist in managing the national committee nomination process, ensuring smooth and efficient workflows.
• Maintain up-to-date and accurate organizational charts for the team and department.
• Support the Professional Memberships team in onboarding new hires by coordinating department onboarding activities and ensuring new staff have necessary resources.
• Monitor and ensure the accuracy of council committee web content, regularly reviewing and updating as needed.

Requirements

• Two (2) years of related professional experience involving administrative and/or project management work.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Strong verbal and written communication skills paired with exceptional customer service abilities.
• Ability to manage and prioritize multiple projects effectively to meet deadlines.
• Highly organized with excellent attention to detail and a proactive approach to tasks.
• Ability to work independently with a results-driven mindset to achieve key deliverables.
• Experience with Microsoft Dynamics is a plus.

Nice-to-haves

• Experience with Microsoft Dynamics is a plus.

Benefits

• Medical, dental, and vision insurance coverage.
• Disability and life insurance.
• Robust retirement program with employer match and automatic contribution.
• Employee assistance program and wellness program.
• Telemedicine and medical consultation services.
• Paid Time Off (PTO) starting at a minimum of 16 days per year, increasing with seniority.
• 12 paid holidays off each year.
• Tuition assistance for further education and career development.