Project Coordinator, Professional Membership

$40,000 - $50,000/Yr

American Heart Association - Dallas, TX

Full-time - Entry Level

Dallas, TX

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

As we celebrate our Centennial year, the American Heart Association (AHA) invites you to join us in shaping the next century of impact. We are dedicated to a future of health and hope for everyone, everywhere, and your contribution matters. The AHA has an excellent opportunity for a Project Coordinator in our Professional Memberships group located at our National Center office in Dallas, TX. This position will work in a hybrid setting, requiring in-office attendance 1 to 2 days a week. The Association offers numerous resources to help you maintain work-life harmonization through your changing needs and life situations. To support your success, you will have access to Heart U, our award-winning corporate university, along with additional training and support locally. The AHA culture, known as #TheAHALife, reflects our commitment to diversity, equity, and inclusion, as well as our focus on work-life harmonization and our Guiding Values. We encourage you to discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.

Responsibilities

• Serve as the lead for Microsoft Dynamics Customer Relationship Management (CRM), providing ongoing support through training, reporting, testing, and the creation of job aids.
• Collaborate closely with the Association's Dynamics technical team and participate in monthly CRM training and support meetings.
• Update, maintain, and improve onboarding job aids to ensure accuracy and relevance.
• Oversee and manage the Conflict-of-Interest process within the Convey system, ensuring compliance and timely updates.
• Provide comprehensive meeting preparation support, including agenda creation, documentation, and logistics coordination.
• Deliver operational support to the team and director, assisting in a variety of administrative tasks and projects.
• Assist in managing the national committee nomination process, ensuring smooth and efficient workflows.
• Maintain up-to-date and accurate organizational charts for the team and department.
• Support the Professional Memberships team in onboarding new hires by coordinating department onboarding activities and ensuring new staff have the resources they need.
• Monitor and ensure the accuracy of council committee web content, regularly reviewing and updating as needed.

Requirements

• Two (2) years of related professional experience involving administrative and/or project management work.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Strong verbal and written communication skills paired with exceptional customer service abilities.
• Ability to manage and prioritize multiple projects effectively to meet deadlines.
• Highly organized with excellent attention to detail and a proactive approach to tasks.
• Ability to work independently with a results-driven mindset to achieve key deliverables.
• Experience with Microsoft Dynamics is a plus.

Nice-to-haves

• Experience with Microsoft Dynamics is a plus.

Benefits

• Competitive base salary with regular market reviews.
• Merit increases and incentive programs based on performance.
• Wide array of benefits including medical, dental, vision, disability, and life insurance.
• Robust retirement program with employer match and automatic contributions.
• Employee assistance program and wellness program.
• Telemedicine and medical consultation services.
• Paid Time Off (PTO) starting at a minimum of 16 days per year, increasing with seniority.
• 12 paid holidays off each year, including several days off at the end of the year.
• Tuition assistance for further education and career development.