Knowledge Services - Augusta, ME

posted 3 months ago

Full-time
Remote - Augusta, ME
Administrative and Support Services

About the position

Knowledge Services is seeking a Project Coordinator for a 6-month project with the State of Maine Office of Technology, with the potential for extension. This role is open to remote applicants, although those with prior experience in state government are preferred. The Project Coordinator will play a crucial role in the project team, responsible for delivering projects of varying sizes and complexities. Under the direction of a Project Manager (PM), the Project Coordinator will direct, organize, and control project activities to ensure successful project delivery. The Project Coordinator will assist in developing estimates for enhancement or development efforts, which include analysis, design, construction, testing, and implementation. They will also help the Project Manager track project priorities and manage ticket volumes, including reconciling Requirement and BPA tickets with testing tickets. Identifying and coordinating the resolution of issues and risks is a key responsibility, as is ensuring the delivery of all work tasks identified in the project plan. The Project Coordinator will capture and report required project metrics and proactively manage documentation related to analysis, development, and testing. In addition, the Project Coordinator will track project progress against the project plan, assist with schedule coordination, and monitor project milestones to ensure adherence to timelines. They will recommend corrective actions if a project begins to slip its schedule and assist in preparing project status reports for the Project Manager and stakeholders. The role also involves managing work efforts across multiple application teams, arranging stakeholder meetings, and communicating with users and clients as necessary. The Project Coordinator will analyze and compile project metrics related to improvement measures and ensure that processes and activities are followed throughout the project lifecycle.

Responsibilities

  • Assist in the development of estimates for enhancement or development efforts in analysis, design, construction, testing, and implementation.
  • Assist the Project Manager in tracking project priorities.
  • Manage ticket volumes, including finalizing the reconciliation of Requirement and BPA tickets to testing tickets.
  • Identify and coordinate resolution/mitigation of issues and risks, escalating in a timely manner.
  • Deliver all work tasks identified in the project plan.
  • Capture and report required project metrics.
  • Proactively manage required documentation for the project related to analysis, development, and testing.
  • Track project progress against the project plan.
  • Assist with schedule coordination; track meetings and ensure cross-functional attendance across multiple teams and SMEs.
  • Monitor project milestones and phases to ensure the project is on schedule.
  • Recommend corrective actions if a project begins to slip its schedule.
  • Assist in the preparation of project status reports for the Project Manager and stakeholders.
  • Manage work efforts across multiple application teams.
  • Monitor the project plan for the development effort.
  • Assist in the final project management evaluation review with stakeholders for approval upon project completion.
  • Arrange stakeholder meetings and coordinate with clients to arrange meetings for PMs.
  • Notify team leads of project timelines and milestones.
  • Communicate and work with users and clients as necessary.
  • Analyze and compile project metrics associated with work items related to improvement measures.
  • Ensure processes and activities are followed.

Requirements

  • Proficiency in Jira/Confluence is strongly preferred.
  • Strong organizational skills.
  • Excellent written and verbal communication skills.
  • Ability to effectively manage and prioritize a variety of tasks/assignments in a dynamic environment.
  • Experience working with a variety of resources across various IT functions (both locally and remotely).
  • Experience effectively managing meetings with a variety of local and remote participants.
  • Strong attention to detail and problem-solving skills.
  • Positive attitude with a collaborative approach to working with various resources.
  • Proficient with Microsoft Office (including Microsoft Project and SharePoint).
  • Experience working in an Agile/Iterative Environment is a plus.
  • Experience with Microsoft Visio is a plus.
  • Experience working within a formal project management methodology / PMO is a plus.
  • Critical thinking skills.

Nice-to-haves

  • Experience working in an Agile/Iterative Environment is a plus.
  • Experience with Microsoft Visio is a plus.
  • Experience working within a formal project management methodology / PMO is a plus.
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