The Project Coordinator at IZONE IMAGING plays a crucial role in ensuring the smooth operation of customer orders and project management under the guidance of the Sales Manager. This position requires close collaboration with the Regional Sales team and the Production Team to address all customer needs and manage orders effectively. The Project Coordinator is responsible for overseeing all aspects of orders, including project prototypes, color matching labs, and the ordering and approval of associated hardware. They will also conduct quality control reviews of all related order paperwork, ensuring that everything meets the required standards before proceeding. In addition to managing the order process, the Project Coordinator will proactively communicate with customers regarding order status and any issues that may arise. This includes maintaining project schedules and conducting thorough quality control reviews of all orders assigned to them. The Coordinator will handle incoming phone calls, emails, and other correspondence from customers seeking updates or technical assistance related to their orders. They will also be responsible for all customer and vendor communications, reviewing specific project-related information such as drawings and written specifications necessary for order production. The role requires the Project Coordinator to provide support to Graphic Technicians by directing necessary revisions or modifications to artwork, confirming order specifications with production when needed, and requesting Change Orders from Account Managers for existing orders. Additionally, the Coordinator will maintain production job bags for all orders, ensuring that all relevant paperwork and instructions are included. They must keep order status communications and related information updated in the internal operational software system, ensuring a seamless workflow from order initiation to completion.