Aston Carter - Kohler, WI
posted 2 months ago
The Project Coordinator position at Aston Carter is a pivotal role within the Marketing Department, focusing on the management and execution of product ratings and reviews across various platforms. This role is essential for ensuring that key products are effectively represented on third-party retailer sites, which is crucial for maintaining the brand's reputation and visibility in the market. As a Project Coordinator, you will be responsible for organizing and tracking all product review requests, enrolling products in review programs, and managing the entire process from the ordering of goods to the verification of syndicated reviews on websites. Your primary responsibilities will include executing the enrollment of products into product sampling platforms such as Bazaarvoice and Amazon Vine. You will also be tasked with ordering Free of Charge (FOC) product goods for the Bazaarvoice program in collaboration with Customer Service. A significant part of your role will involve partnering with Amazon Account Management to ensure that adequate inventory is available for the product review program. You will provide order management support to customers, ensuring the receipt of FOC goods and resolving any issues that may arise during the process. Additionally, you will maintain a monthly request file and provide updates to broader teams regarding the status of product reviews. Verifying that reviews are syndicating correctly to the company’s website and other third-party sites will also be a critical aspect of your responsibilities. Utilizing the Bazaarvoice portal for insights will help you track the effectiveness of the review programs and make necessary adjustments to improve outcomes.