Project Coordinator

$62,400 - $62,400/Yr

ManpowerGroup - Salem, OR

posted about 2 months ago

Full-time - Entry Level
Onsite - Salem, OR
Administrative and Support Services

About the position

As an Onity Project Coordinator, you will play a crucial role in our on-site technical support and project coordination team. This position requires you to set up and troubleshoot hardware and software systems, as well as read and edit basic SQL scripts. You will assist with wiring diagrams, including AC to DC conversion and grounding, while providing end-user support to ensure seamless operation of our products. Your responsibilities will also include offering technical assistance via phone and email for Onity products, maintaining excellent product knowledge, and ensuring top-tier customer service. In this fast-paced call center environment, you will be expected to meet productivity goals while delivering exceptional support to our clients. This role is designed for individuals who thrive in a dynamic environment and are eager to grow their technical support skills. You will be working full-time, Monday through Friday, from 8 am to 5 pm PST, and will be required to work on-site in Salem, OR. The position offers competitive pay at $30/hr with potential for overtime, making it an attractive opportunity for those looking to advance their careers in technical support and project coordination.

Responsibilities

  • Set up and troubleshoot hardware/software systems.
  • Read and edit basic SQL scripts.
  • Assist with wiring diagrams (AC to DC conversion, grounding).
  • Provide end-user support.
  • Offer technical assistance via phone and email for Onity products.
  • Maintain excellent product knowledge.
  • Ensure top-tier customer service.
  • Meet productivity goals in a fast-paced call center environment.

Requirements

  • 1+ year of experience in Technical Support, Call Center, or Help Desk roles.
  • Basic IP Networking and PC knowledge (Windows 7-10).
  • Detail-oriented with great communication and listening skills.
  • Willingness to work weekends, evenings, and flexible hours when needed.
  • Must work on-site in Salem, OR - remote work is NOT available.

Benefits

  • Competitive pay at $30/hr with potential for overtime.
  • Hands-on role in a dynamic, fast-paced environment.
  • Opportunity to grow technical support skills and take on exciting projects.
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