Project Coordinator

$60,000 - $70,000/Yr

Stiftelsen Norstella - Juneau, AK

Full-time - Entry Level

Remote - Juneau, AK

Professional, Scientific, and Technical Services

About the position

As a Project Coordinator at MMIT, you will play a crucial role in managing small to mid-sized projects that implement MMIT's software and data solutions for healthcare clients. This position is integral to the Client Success Manager (CSM) and/or Client Care Advisor (CCA), as you will be responsible for managing recurring projects, developing project plans, defining requirements, and leading User Acceptance Testing (UAT). Your work will ensure that product enhancements are effectively integrated into team workflows, making you a key player in the delivery team recognized for your expertise in MMIT's products. In this role, you will coordinate internally with various stakeholders, including Client Success Managers and technical delivery team members, to confirm configuration options and timelines for each implementation. You will also participate in continuous improvement efforts, adhering to team and cross-functional process workflows, standards, and escalation protocols. Your responsibilities will include defining business, design, and configuration requirements, communicating these to the technical teams, and collaborating cross-functionally to ensure successful delivery of client solutions. You will plan and lead client implementations by managing project plans, monitoring progress, and addressing any obstacles that may arise to ensure timely completion of multiple projects. Collaboration with Project Managers will be essential to maintain quality in the delivery of MMIT products. The fast-paced environment at MMIT requires you to learn and adapt quickly, as the company continuously enhances its solutions to provide value to clients in the rapidly changing healthcare market. Additionally, you will conduct UAT testing to ensure that project outcomes align with client requirements.

Responsibilities

• Manage small to mid-sized projects to implement MMIT's software and data solutions for healthcare clients.
• Coordinate internally with Client Success Managers and technical delivery team members to confirm configuration options and timelines.
• Participate in continuous improvement and adhere to team and cross-functional process workflows, standards, and escalation protocols.
• Define business, design, and configuration requirements and communicate these to the technical delivery teams.
• Plan and lead client implementations by managing project plans and monitoring progress.
• Collaborate with Project Managers to ensure quality in the delivery of MMIT products.
• Learn and adapt in a fast-paced environment with continuous enhancements to solutions.
• Conduct User Acceptance Testing (UAT) to ensure project outcomes match client requirements.

Requirements

• Bachelor's Degree or relevant experience required.
• 2-5 years of professional experience in a related field.
• Strong understanding of the Pharma and Market access space.
• Excellent written and verbal communication skills.
• Critical thinking and creative problem-solving skills.
• Excellent relationship-building and negotiation skills.
• Ability to create structure and organize work effectively.
• Strong process improvement skills.
• Excellent time management and prioritization skills.

Nice-to-haves

• Experience in healthcare project management.
• Familiarity with software implementation processes.
• Knowledge of drug coverage and reimbursement processes.

Benefits

• Medical and Prescription Drug Benefits
• Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
• Dental & Vision Benefits
• Basic Life and AD&D Benefits
• 401k Retirement Plan with Company Match
• Company Paid Short & Long-Term Disability
• Paid Parental Leave
• Education Reimbursement
• Paid Time Off & Company Holidays