Project Coordinator

Allfasteners USA - Medina, OH

Full-time - Entry Level

Medina, OH

Merchant Wholesalers, Durable Goods

About the position

The Project Coordinator at Allfasteners USA is responsible for managing customer orders, providing support to the sales team, and ensuring effective communication with customers. This role involves order entry, quoting, sourcing, and addressing customer inquiries, making it essential for maintaining customer satisfaction and operational efficiency.

Responsibilities

• Manage customer order entry and quoting processes.
• Source materials and resolve customer inquiries regarding order status and delivery.
• Respond to online chats and support calls from the outside sales team.
• Update customer account information and log activities in Hubspot CRM.
• Close tickets in accordance with manager expectations.

Requirements

• Strong computer skills and ability to adapt to company software.
• Excellent phone skills and detail-oriented approach.
• Ability to work effectively within a team and alongside other departments.
• Willingness to invest time into learning products and industries.

Nice-to-haves

• Leadership experience
• Account management experience
• Sales experience

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance