Sonepar Management - Hudson, OH

posted about 2 months ago

Full-time - Entry Level
Hudson, OH
501-1,000 employees
Management of Companies and Enterprises

About the position

The Project Coordinator position at Irby Utilities is a vital role within the Project Services Group (PSG), responsible for providing comprehensive administrative support to project managers during the execution phase of utility projects. This position is integral to the successful packaging of construction materials for transmission and substation utility projects, collaborating closely with utility contractors, E.P.C firms, and renewable energy developers. The Project Coordinator will handle a variety of tasks that are essential for the smooth operation of projects, ensuring that project managers can focus on customer needs and project delivery. In this role, the Project Coordinator will engage in after-sales responsibilities, which include order entry, expediting materials, preparing submittals, managing project files, and loading customer payment applications. The position requires a proactive approach to problem-solving, as the coordinator will need to resolve customer order issues promptly and efficiently. Additionally, the role demands a strong understanding of the technical aspects of the products and services offered, enabling the coordinator to assist both customers and internal teams effectively. The Project Coordinator will also be responsible for maintaining positive professional relationships with customers and co-workers, acting as a representative of goodwill for Irby Utilities. This includes utilizing the Irby Solar Eclipse ERP system for order management and interfacing with job management and project tracking systems to ensure all assigned tasks are completed accurately and on time. The ability to communicate effectively, meet deadlines, and escalate issues when necessary is crucial for success in this position.

Responsibilities

  • Practice positive professional and interpersonal relations with customers and co-workers.
  • Enter orders on suppliers in the Irby Solar Eclipse ERP system.
  • Interface with job management and project tracking systems to complete assigned tasks.
  • Expedite materials from suppliers to meet required on-site dates.
  • Resolve customer order problems and complaints promptly.
  • Acquire and develop personal technical knowledge of merchandise items to assist customers.
  • Prepare quotations for customers where applicable.
  • Maintain appropriate company and customer pricing systems.
  • Utilize tools used by the Project Services Team to manage projects and ensure payment.

Requirements

  • Exceptional communication skills: written, verbal, presentation, and negotiation.
  • Ability to meet deadlines and escalate issues when required.
  • Proficiency with MS Office (Word, Excel, & PowerPoint) and Adobe.
  • Quick learning ability for using technology in support of the sales process.
  • Team player in dealing with internal and external stakeholders.

Nice-to-haves

  • Preferred minimum 3 years industry or distributor sales experience.
  • 5+ years business experience in the Utility Industry market desired.
  • Eclipse ERP knowledge.

Benefits

  • 401K Plan
  • Competitive Medical Plans (medical, dental, and vision)
  • Paid Vacation and Personal
  • Paid Sick
  • Paid Holidays
  • Flexible Spending Accounts (Health and Dependent Care)
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Discounts
  • Long-term and Short-term Disability
  • Life Insurance
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