Project Coordinator

$41,600 - $41,600/Yr

Data Dimensions - Clinton, IA

Full-time - Entry Level

Clinton, IA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Project Coordinator plays a crucial role in the production team, ensuring that client tasks are completed efficiently and effectively. This position requires a proactive individual who can assist in daily operations to meet service level agreements (SLAs) and maintain high-quality standards. The Project Coordinator will monitor quality reports to assess team performance and address any issues that arise, ensuring that operational constraints are met. Leadership skills are essential, as this role involves guiding team members and providing training as necessary. The individual will also be responsible for referencing work instructions and attending mandatory meetings and training sessions. Flexibility is key, as the Project Coordinator may be required to work overtime with minimal notice and assist with volume processing during peak production times.

Responsibilities

• Completes client tasks as assigned.
• Assists in the completion of daily work to ensure all SLAs are met.
• Monitors quality reports to measure team member performance and communicates any issues to the supervisor.
• Makes decisions as needed to meet operational constraints.
• Acts as a leader for the team and others in the division.
• Trains team members as needed.
• References work instructions as needed.
• Attends mandatory meetings and trainings, and works scheduled overtime with minimal notice.

Requirements

• Must be at least 18 years of age.
• Able to read, write and speak English.
• Able to maintain confidential information.
• Successfully pass and maintain acceptable background checks and security clearances.
• Basic computer knowledge and Microsoft Suite experience.
• Demonstrate exceptional organizational, communication and customer service skills.
• Possess exceptional leadership, interpersonal, and execution skills.