Project Coordinator

$34,986 - $41,600/Yr

Emerald Resource Group - North Canton, OH

Full-time

Onsite - North Canton, OH

Administrative and Support Services

About the position

As a Project Coordinator, you will play a pivotal role in ensuring the success of service engagements. Acting as the central point for project problem resolution and escalation, you'll work closely with associates and teams at all levels. Your key responsibilities will include creating and maintaining project schedules, communicating effectively with technicians, generating reports, tracking product orders, and providing training packets to branch personnel. Additionally, you will participate in customer meetings and conference calls, ensuring the smooth coordination of daily activities for Customer Service Engineers, Job Site Coordinators, and Subcontractors. Your essential functions will involve creating, maintaining, and distributing project schedules and spreadsheets, interfacing daily with the project team and branch associates, generating and distributing technician packets with project-specific instructions and customer deliverables, acquiring hourly/daily status and generating reports, tracking product/deliverables, and escalating issues as necessary. You will also assist in the development of project plans, ensuring deliverables align with customer expectations, receive formal sign-off from customers related to project deliverables, and assist in creating timely, accurate, and complete project reports for account teams and project management.

Responsibilities

• Create, maintain, and distribute project schedules and spreadsheets
• Interface daily with the project team and branch associates
• Generate and distribute technician packets with project-specific instructions and customer deliverables
• Acquire hourly/daily status and generate reports
• Track product/deliverables and escalate issues
• Participate in customer meetings as needed
• Coordinate daily activities of Customer Service Engineers, Job Site Coordinators, and Subcontractors
• Assist in the development of project plans, ensuring deliverables align with customer expectations
• Receive formal sign-off from customers related to project deliverables
• Assist in creating timely, accurate, and complete project reports for account teams and project management.

Requirements

• High School diploma (Bachelor's preferred, but not mandatory)
• Associate Degree or 3 years of project coordination experience (no degree)
• Advanced computer skills in Word, Excel, Access, PowerPoint, Outlook, and MS Project (MS Project preferred but not required)
• Highly motivated with a proven analytical ability and problem-solving methodology
• Excellent verbal and written communication skills
• Strong technical skills and understanding of software, networking, and systems development
• Ability to multitask and coordinate various projects and tasks
• Capability to work autonomously with little supervision
• Detail-oriented with effective organizational skills.

Nice-to-haves

• Advanced computer skills using Microsoft Office - Desired, 3 years
• Problem-solving and analytical ability - Desired, 3 years
• Understanding of software, networking, and systems development - Desired, 3 years

Benefits

• Paid PMP Certification offered