Project Coordinator

$60,000 - $70,000/Yr

Stiftelsen Norstella - Hartford, CT

posted 2 months ago

Full-time - Entry Level
Remote - Hartford, CT
Professional, Scientific, and Technical Services

About the position

As a Project Coordinator at MMIT, you will play a crucial role in managing small to mid-sized projects that implement MMIT's software and data solutions for healthcare clients. This position is integral to the Client Success Manager (CSM) and/or Client Care Advisor (CCA), where you will oversee recurring projects, manage project plans, develop requirements, and lead User Acceptance Testing (UAT). Your responsibilities will include coordinating with internal teams, participating in process improvements, defining business and design requirements, planning and leading client implementations, and conducting UAT testing to ensure that project outcomes align with client expectations. In this role, you will collaborate closely with Client Success Managers, technical delivery team members, and other experts to confirm configuration options and timelines for each implementation. You will also be responsible for continuously improving and adhering to team and cross-functional process workflows, standards, and escalation protocols. Your ability to create structure and organize work will be essential as you monitor progress and address obstacles to ensure timely completion of multiple projects. The Project Coordinator position requires a strong understanding of the pharmaceutical and market access space, excellent communication skills, and the ability to build relationships and negotiate effectively. You will need to demonstrate critical thinking and creative problem-solving skills, as well as strong process improvement and time management abilities. This role is designed for individuals who thrive in a fast-paced environment and are eager to learn and adapt as MMIT enhances its solutions to provide value to clients in the rapidly changing healthcare market.

Responsibilities

  • Manage small to mid-sized projects to implement MMIT's software and data solutions for healthcare clients.
  • Coordinate internally with Client Success Managers and technical delivery team members to confirm configuration options and timelines.
  • Participate in and improve team and cross-functional process workflows, standards, and escalation protocols.
  • Define business, design, and configuration requirements and communicate them to the technical delivery teams.
  • Plan and lead client implementations by managing project plans and monitoring progress.
  • Collaborate with Project Managers to ensure quality in the delivery of MMIT products.
  • Conduct User Acceptance Testing (UAT) to ensure project outcomes meet client requirements.

Requirements

  • Bachelor's Degree or relevant experience required.
  • 2-5 years of professional experience in a related field.
  • Strong understanding of the pharmaceutical and market access space.
  • Excellent written and verbal communication skills.
  • Critical thinking and creative problem-solving skills.
  • Excellent relationship-building and negotiation skills.
  • Ability to create structure and organize work effectively.
  • Strong process improvement skills.
  • Excellent time management and prioritization skills.

Nice-to-haves

  • Experience in healthcare project management.
  • Familiarity with software implementation processes.
  • Knowledge of data analysis and reporting tools.

Benefits

  • Medical and Prescription Drug Benefits
  • Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
  • Dental & Vision Benefits
  • Basic Life and AD&D Benefits
  • 401k Retirement Plan with Company Match
  • Company Paid Short & Long-Term Disability
  • Paid Parental Leave
  • Education Reimbursement
  • Paid Time Off & Company Holidays
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