Project Coordinator

$62,400 - $83,200/Yr

Computer Aid - Trenton, NJ

Full-time - Mid Level

Remote - Trenton, NJ

Professional, Scientific, and Technical Services

About the position

The Organizational Change Management Analyst will support the rollout of a new application by assisting the OCM and Communications Leads. This hybrid role involves creating documentation, managing communication channels, and coordinating with various departments to ensure effective communication and training for users.

Responsibilities

• Assist in creating comprehensive documentation, user guides, FAQs, and other materials to support the new application.
• Manage communication channels, ensuring that all content is accurate, user-friendly, and readily available to stakeholders.
• Coordinate with different departments to gather necessary information for documentation and communication materials.
• Ensure clear and effective communication with users regarding changes and updates related to the new application.
• Gather and analyze feedback from users to continuously improve communication materials and support processes.
• Work closely with the OCM Lead, Communications Lead, and other team members to ensure consistency and accuracy in all communication efforts.
• Assist in developing and delivering training programs and workshops to prepare users for the new application.
• Provide general support to the OCM team in executing change management activities and tracking progress.

Requirements

• Bachelor's degree in Business Administration, Communications, Information Systems, Public Administration, Organizational Development, or equivalent experience.
• 2+ years of relevant experience in organizational change management, communications, or a related field.
• Strong written and verbal communication skills.
• Excellent organizational and detail-oriented capabilities.
• Ability to create clear, concise, and user-friendly documentation.
• Proficiency in managing communication channels and content.
• Familiarity with Salesforce-based applications is a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.

Nice-to-haves

• Prior experience in the education sector or government projects.
• Certification in Change Management (e.g., Prosci, CCMP) is a plus.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Vision insurance