Project Coordinator

Pgt Innovations - Tampa, FL

Full-time - Entry Level

Tampa, FL

Administrative and Support Services

About the position

NewSouth Window is looking for a Project Coordinator to join our team. The Project Coordinator is responsible for maintaining excellent customer service and ensuring daily processes are completed. The daily processes will include but are not limited to ordering product, assisting customers with product updates, handling installation crews and concerns, ordering warehouse materials, and reviewing sales orders submitted. We are looking for a Team Player who has excellent customer service skills and someone who can multitask. Window experience is preferred but not required.

Responsibilities

• Tracks measure flow and completions
• Communicates with production department on orders and issues with products
• Tracks flow of jobs
• Orders all product for all vendors & tracks delivery timing
• Confirms accuracy of measures and orders & works with back up coordinator on second eyes review of all orders
• Communicates as needed specific items to the customer communication specialist
• Proactive with customer communications
• Keeps up on aged jobs in manufacturing
• Assists in orders for services
• Maintains documentation in LP and CRM

Requirements

• Excellent customer service skills
• Ability to multitask
• Experience in the window industry preferred but not required

Nice-to-haves

• Experience with CRM systems
• Familiarity with office machinery

Benefits

• 401(k) matching
• Dental insurance
• Employee stock purchase plan
• Health insurance
• Opportunities for advancement
• Paid time off
• Profit sharing