Project Coordinator

$60,000 - $70,000/Yr

Stiftelsen Norstella - Madison, WI

Full-time - Entry Level

Remote - Madison, WI

Professional, Scientific, and Technical Services

About the position

As a Project Coordinator at MMIT, you will play a crucial role in managing small to mid-sized projects aimed at implementing MMIT's software and data solutions for healthcare clients. This position is integral to the Client Success Manager (CSM) and/or Client Care Advisor (CCA), where you will oversee recurring projects, develop project plans, and lead User Acceptance Testing (UAT). Your responsibilities will include coordinating with internal teams, participating in process improvements, defining business and design requirements, and ensuring successful end-to-end delivery of client solutions. You will also be responsible for planning and leading client implementations, monitoring project progress, and addressing any obstacles that may arise to ensure timely completion of multiple projects. In this fast-paced environment, you will need to learn and adapt quickly as MMIT continuously enhances its solutions to provide value to clients in the rapidly changing healthcare market. Your role will involve conducting UAT testing to ensure that project outcomes align with client requirements. The delivery team, of which you will be a part, is recognized as product specialists and advisors, making your contributions vital to operationalizing product enhancements into team workflows. To succeed in this position, you will need a strong understanding of the pharmaceutical and market access space, excellent communication skills, and the ability to build relationships and negotiate effectively. You will also need to demonstrate critical thinking and creative problem-solving skills, as well as strong process improvement capabilities. Time management and prioritization skills are essential, as you will be expected to establish guidelines in these areas for yourself and potentially for others.

Responsibilities

• Manage small to mid-sized projects to implement MMIT's software and data solutions for healthcare clients.
• Coordinate internally with Client Success Managers, technical delivery team members, and other experts to confirm configuration options and timelines.
• Participate in and improve team and cross-functional process workflows, standards, SLAs, and escalation protocols.
• Define business, design, and configuration requirements and communicate them to the Configuration and technical delivery teams.
• Plan and lead client implementations by managing project plans, monitoring progress, and addressing obstacles.
• Collaborate with Project Managers to deliver MMIT products and ensure quality is maintained.
• Learn and adapt in a fast-paced environment with continuous enhancements to solutions.
• Conduct User Acceptance Testing (UAT) to ensure project outcomes match client requirements.

Requirements

• Bachelor's Degree or relevant experience required.
• 2-5 years of professional experience in a related field.
• Strong understanding of the pharmaceutical and market access space.
• Excellent written and verbal communication skills.
• Critical thinking and creative problem-solving skills.
• Excellent relationship-building and negotiation skills.
• Ability to create structure and organize work effectively.
• Strong process improvement skills.
• Excellent time management and prioritization skills.

Benefits

• Medical and Prescription Drug Benefits
• Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
• Dental & Vision Benefits
• Basic Life and AD&D Benefits
• 401k Retirement Plan with Company Match
• Company Paid Short & Long-Term Disability
• Paid Parental Leave
• Education Reimbursement
• Paid Time Off & Company Holidays