Project Coordinator

$46,800 - $57,200/Yr

Horsetooth Heating and Air - Fort Collins, CO

Full-time - Mid Level

Fort Collins, CO

About the position

As a Project Coordinator at Horsetooth Heating & Air, you will be responsible for managing and overseeing the scheduling, coordination, and execution of HVAC installations. This role involves working closely with customers, technicians, and project managers to ensure that installations are completed on time, within budget, and to high standards. Your contributions will be vital in ensuring smooth operations, clear communication, and exceptional customer service.

Responsibilities

• Collaborate with the sales team to process orders, handle customer inquiries, and ensure all necessary documentation is completed for each installation project.
• Coordinate the daily, weekly, and monthly schedules for HVAC installation jobs, ensuring all projects are assigned to the appropriate technicians and crews.
• Serve as the primary point of contact for customers during the installation process, keeping them updated on timelines and ensuring their satisfaction.
• Handle the process of pulling necessary permits for HVAC installations, ensuring compliance with local regulations and proper paperwork.
• Work closely with installation teams, suppliers, and project managers to ensure materials are ordered and delivered on time, addressing any logistical challenges.
• Track each installation job's progress, ensuring timelines are met and troubleshooting any issues that could delay completion.
• Ensure all installations are completed to company standards, following up on customer feedback and inspecting work when necessary.
• Maintain accurate and up-to-date records for sales and installation projects, including contracts, change orders, permits, and customer communications.
• Coordinate with the service, dispatch, and sales teams to ensure smooth operations between departments, supporting any special projects or customer needs.
• Utilize scheduling software, CRM tools, and project management software to organize tasks, streamline communication, and track progress.

Requirements

• 2+ years of experience with scheduling
• Excellent communication and organizational skills
• Ability to manage multiple projects simultaneously
• Proficiency with scheduling software, CRMs, and Microsoft Office
• Ability to quickly learn and adapt to new software systems
• Problem-solving skills and leveraging technology to improve efficiency
• HVAC technical knowledge preferred but not required
• Experience in coordinating or managing HVAC installations preferred

Nice-to-haves

• HVAC technical knowledge
• Experience in coordinating or managing HVAC installations

Benefits

• Medical (over 50% of employee premiums paid by the company)
• 401K with company match
• $100k Life Insurance
• Company-paid Short Term Disability
• 1 week of vacation, with additional vacation after 1 year
• 48 hours of sick time
• Employer-paid Nice Healthcare (includes physical exams, rapid tests, blood draws, labs, imaging, and access to 550+ free prescriptions)
• Paid holidays
• Paid training