Johnson Barrow - Portland, OR
posted 2 months ago
The Project Coordinator position at Johnson Barrow is primarily focused on providing administrative and customer service support for commercial Heating, Ventilation, and Air Conditioning (HVAC) project coordination. This role is essential in ensuring that orders are processed efficiently and that customers receive timely updates regarding their orders. The Project Coordinator will be responsible for receiving and processing orders, addressing product availability issues, and managing order status inquiries. A key aspect of this role is the proactive identification of opportunities to enhance service delivery and operational efficiency. The ideal candidate will demonstrate a strong willingness to learn and adapt to new strategies that improve service outcomes. In this position, the Project Coordinator will engage in various tasks, including order entry and quote preparation for commercial HVAC equipment, utilizing QuickBooks or manufacturer-specific software. Coordination with factories and manufacturers is crucial to ensure that products are delivered on time, which requires excellent communication skills and the ability to work collaboratively with different stakeholders. The role also involves performing analytical and administrative tasks to support project coordination efforts. Success in this role is defined by the ability to creatively solve problems, resolve conflicts, and maintain a focus on customer service excellence. The Project Coordinator must be self-starting, dependable, and capable of taking ownership of their responsibilities while driving their own performance goals. Additionally, the ability to learn and interpret technical and contractual language is essential for effective communication and project management.