Project Engineer Intermediate

$73,600 - $80,371/Yr

University Of Michigan - Ann Arbor, MI

Full-time - Mid Level

Hybrid - Ann Arbor, MI

1,001-5,000 employees

Educational Services

About the position

The Project Engineer Intermediate position at the University of Michigan involves designing and implementing wired and wireless networks as part of a team within Information and Technology Services (ITS). This role is crucial in a multi-year project aimed at replacing the core and distribution layers of the network across the Ann Arbor campus. The engineer will work on in-building network designs, ensuring effective communication and collaboration with various stakeholders while providing technical support and service improvements.

Responsibilities

• Provide primary engineering on the development, design, and implementation of wired and wireless networks.
• Collaborate with and gather technical requirements from customers.
• Design networks using established guidelines and customer requirements in collaboration with team members.
• Create design documents, bill-of-materials, project costs, drawings, and configuration specifications for implementations.
• Prepare and publish detailed documents for completed network designs including RF design and associated CAD details.
• Help develop implementation plans and timelines, provide status reports, and exchange relevant information with management and technical teams.
• Provide technical consulting to project managers and customers to ensure effective network design and deployment strategies.
• Participate in strategic planning and setting of technical direction for network projects.
• Conduct research to support recommendations of new technologies and services.
• Perform root-cause analysis of network infrastructure concerns and provide tier 3 problem escalation support.
• Consult and coordinate with vendor support to troubleshoot and resolve product issues and configuration discrepancies.
• Develop test plans, perform testing, and produce written reports for new networking technologies under consideration.
• Collaborate with team members and Tier 2 and 3 teams to understand service improvement requests and opportunities.

Requirements

• Bachelor's degree in electrical engineering, computer engineering, or a related field or equivalent combination of education, certification, and experience.
• Two years of experience in a related role requiring customer service, organization, prioritization, troubleshooting, and working independently.
• Two years of experience with Wireless LAN design and implementation.
• Two years of experience with LAN design and implementation.
• Experience developing a project from concept to implementation.

Nice-to-haves

• Cisco network certification of the associate level or above (CCNA or CCNP Enterprise).
• WiFi network certification, such as the CWNP (Certified Wireless Network Professional).
• Experience with SNMP network management and network monitoring.
• Experience in troubleshooting client card install and operation issues.
• Experience with CAD software.

Benefits

• Competitive salary based on qualifications, experience, and education.
• Hybrid work options available.