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Project Engineer
Eaton Corporation - Boise, ID
posted 2 months ago
About the position
The Senior Project Engineer role at Eaton's North American Sales division is a hybrid position focused on supporting customers across the Western United States. This role emphasizes technical ownership of orders, ensuring a positive customer experience through proactive project support and issue resolution. The engineer will collaborate with various teams and manage documentation to deliver successful projects while acting as a technical liaison between customers and Eaton's manufacturing facilities.
Responsibilities
- Develop and maintain relationships with internal and external customers for assigned projects.
- Review and interpret contract drawings and specifications ensuring technical accuracy.
- Manage technical changes to the bill of material.
- Coordinate and interpret engineered-to-order drawings.
- Leverage centralized resources to create and manage project documentation.
- Provide technical support and follow through to drive all warranty issues to closure.
- Act as the technical liaison between customers, sales, and factories to efficiently carry out technical order configuration, documentation, and warranty resolutions.
- Serve as the customer's advocate by relaying the appropriate level of urgency to peer contacts in Eaton's manufacturing facilities and escalating issues as required to management.
- Pursue continuous learning of products and applications related to engineered products.
- Collaborate with the Project Management Team including Project Managers, Sales Engineers, Project Coordinators, other Project Engineers, and the Documentation Team Lead to address technical scope and design concerns.
- Provide guidance to less senior engineers with respect to technical and commercial execution of job duties.
Requirements
- Bachelor's degree from an accredited institution.
- Minimum 3 years of work experience in sales, sales support, technical role or applicable field.
- Candidates must be legally authorized to work in the U.S. on an ongoing basis without requiring company sponsorship.
Nice-to-haves
- Bachelor's degree in Engineering or other technical field.
- Electrical industry expertise and product knowledge.
- Prior contractor, sales, and/or sales support experience with focus on wastewater treatment, government, utility, commercial construction, data center, etc.
- Proficiency in applications required for job function (Eaton Bid Manager, AutoCAD, Adobe Acrobat, Bluebeam, customer quality management tools, ERP systems, and Microsoft O365).
Benefits
- Health and Welfare benefits
- Retirement benefits
- Programs for paid and unpaid time away from work
