Project Lead
Tech Mahindra - Cincinnati, OH
posted 2 days ago
About the position
At Tech Mahindra, we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer 'experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest. Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change. Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.
Responsibilities
- Ensure successful initiation, planning, execution, control and completion of a small or less complex project through monitoring, tracking and analyzing project control metrics.
- Lead project development, production support and maintenance activities.
- Ensure timesheets and invoicing processes are completed on or before the deadline.
- Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated.
- Create functional and technical specification documents.
- Track open tickets/incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines.
- Ensure analysts adhere to SLA’s/KPI’s/OLA’s.
- Assist Project Manager in Risk Management and participate in quality reviews and implement quality norms.
- Lead and ensure project complies with Software Quality Processes and is adhering to the defined timelines.
- Draft initial charter and project plan, create and review functional and technical specification documents.
- Monitor, track and analyse project control metrics.
- Review and consolidate project status reports and lead and perform all activities related to maintaining successful knowledge management including re usage, accuracy and efficiency.
- Serve as the single point of contact for the team to the project stakeholders.
- Promote teamwork, motivate, mentor and develop subordinates.
- Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.
Requirements
- Total Experience: 15 to 25 years.
- Skill Set: Teamcenter PLM.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- Disability insurance
- Paid time off (including holidays, parental leave, and sick leave)
