Project Lead

Children's Hospital of Philadelphia - Philadelphia, PA

Full-time - Mid Level

Philadelphia, PA

10,001+ employees

Hospitals

About the position

This role will maintain a portfolio of projects that meet the emerging needs of the Foundation program teams using the Foundation's project management system and related applications to manage their work. This individual will develop and maintain strategic working relationships with the Foundation program teams to develop and maintain project plans that align with the strategic goals of CHOP and the Foundation with a focus on work management, process improvement and change management. This individual will be responsible for the coordination, scheduling and workflow support of the Foundation program teams projects and will work cross-functionally to oversee their life cycle. He/she/They will help create work breakdown structures, manage project timelines and provide ongoing guidance to the Foundation program teams to ensure projects are delivered on time, and with the utmost productivity and efficiency meeting or exceeding client satisfaction.

Responsibilities

• Identify and organize projects by defining project scope, goals and deliverables
• Perform needs analysis to ensure that institutional needs are met
• Identify key stakeholders and appropriate project team members
• Secure project approval, determine resource availability, timeline and financial commitment, and manage project progress
• Facilitate discussions to meet mutually agreed upon goals
• Coordinate complex customer input, ideas and feedback
• Complete detailed project plan documents, including project work breakdown structure, schedule, roles and responsibilities
• Manage and communicate project objectives and goals to the project team
• Present project plan documents to key stakeholders and audiences
• Manage project execution from start to finish including tracking progress, identifying issues and mitigating risk
• Establish rapport with collaborating departments and teams
• Meet regularly with project sponsors to communicate progress toward project milestones and project status
• Maintain accurate, up to the minute record of exact status of all active projects
• Lead regular meetings with the program leadership team(s) to review job status, next steps and critical deadline information
• Escort projects through all stages of development from implementation through post live support
• Notify project team members of deadlines and priorities
• Secure all internal (Foundation) approvals
• Create a visual representation of established processes that is measurable and easy to navigate
• Complete postmortem evaluations to measure outcomes
• Ensure project outcomes align with desired goals
• Complete lessons learned and present outcomes and findings to key stakeholders and audiences
• Assemble and archive project documents
• Act as a liaison among the teams to ensure information sharing
• Educate Foundation team members on project management processes and procedures

Requirements

• Bachelor's Degree Required
• At least three (3) years of communications project management, quality or process improvement experience Required
• Advanced proficiency with project management systems and implementation Required
• Advanced knowledge project management techniques and best practices (Agile methodology) Required
• Excellent verbal and written communications skills Required
• Excellent interpersonal skills Required
• Excellent time management skills Required
• Excellent organizational skills Required
• Strong presentation skills Required
• Ability to work independently with minimal supervision Required
• Poised and engaging, empathetic communications style based on natural warmth and enthusiasm Required
• Demonstration of good judgment, professionalism and the highest standards of ethical conduct Required

Nice-to-haves

• Bachelor's Degree in English, journalism, communications or related field Preferred
• At least seven (7) years of writing, editing or development communications experience Preferred
• Previous fundraising, non-profit or development experience Preferred
• Previous experience in a healthcare, research or academic related environment Preferred
• Fundamental knowledge of healthcare / research operations and systems Preferred
• Fundamental knowledge of fundraising principles and processes Preferred
• Strong analytical skills Preferred
• Solid negotiation skills Preferred
• Ability to gather, analyze and make recommendations/decisions based on data Preferred
• Ability to collaborate with stakeholders at all levels Preferred
• Ability to influence others to accomplish tasks outside of the direct span of control Preferred
• Fast-paced and results oriented with the ability to work in a timely manner with multiple deadlines and competing requirements Preferred

Benefits

• Diversity, Equity, and Inclusion initiatives
• Support for health of patients, families, workforce, and global community