American Woodmark - Winchester, VA
posted 2 months ago
The Project Leader, System Design - Development (Operations) at American Woodmark is a pivotal role within the Information Technology team, tasked with collaborating closely with key business and IT leaders to deliver business system design and development that supports critical business functions across the enterprise. This position is essential for ensuring that the systems in place are not only functional but also aligned with the strategic goals of the organization. The Project Leader will leverage their expertise in business operations, application technologies, and critical business data to enhance operational reporting and analytics across various business functions, including Sales, Service Management, Customer Care, and Marketing. In this role, the Project Leader will be responsible for overseeing enterprise architecture, data architecture, integration architecture, and solution development. They will also provide service support, ensure application security, and maintain IT compliance. A significant part of the job involves supporting production systems, which includes analyzing and resolving production problems and addressing end-user service requests. The Project Leader is expected to deliver a high level of customer service, focusing on systems availability, performance, reliability, security, and adherence to established service level metrics. The ideal candidate for this position will have a strong background in Information Technology, particularly in developing solutions within complex technology environments. They should possess exceptional project management skills and the ability to communicate a future state vision that aligns with both IT and business strategies. Strong leadership, communication, and negotiation skills are essential, as is the ability to influence and build consensus among various stakeholders. The Project Leader will also be responsible for driving the adoption of service improvements and collaborating with the Chief Information Security Officer (CISO) to ensure that security strategies are effectively implemented across the team.