Project Management Coordinator

Ferguson Enterprises - Rock Hill, SC

Full-time - Entry Level

Rock Hill, SC

10,001+ employees

Merchant Wholesalers, Durable Goods

About the position

Ferguson is currently seeking a Project Management Coordinator to join our team, focusing on Commercial Plumbing projects. This position is essential in ensuring that our customers' complex projects are managed effectively and efficiently. The Project Management Coordinator will be responsible for a variety of tasks that support the overall project management process, ensuring that all customer orders are accurately inputted and tracked. This role requires a proactive approach to problem-solving and the ability to adapt to the evolving needs of our clients as projects progress. The Project Management Coordinator will work closely with Project Managers and clients to identify and define project requirements, scope, and objectives. This collaboration is crucial to ensure that the client's needs are met throughout the project lifecycle. The coordinator will also be responsible for setting up subcontractors in the system and managing shared accounts, which requires strong organizational skills and attention to detail. In addition to these responsibilities, the coordinator will handle escalated customer concerns, coordinate appointments, and track incoming paperwork. Effective communication is key in this role, as the coordinator will need to facilitate team meetings and communicate any concerns to management. This position is based onsite at the nearest Ferguson branch in North Carolina or South Carolina, with a standard schedule of Monday to Friday from 8 AM to 4 PM.

Responsibilities

• Accurately input customer orders and check on the status of orders
• Coordinate appointments with customers
• Handle escalated and unresolved customer concerns
• Responsible for setting up subcontractors in the system and work with shared accounts
• Support Project Managers in all phases of the project
• Collaborate with clients to identify and define project requirements, scope, and objectives
• Ensure client's needs are met as project evolves
• Coordinate team meetings between team members and clients
• Track and process incoming paperwork
• Participate in associate meetings and communicate any concerns to management

Requirements

• 2 years of experience is preferred
• Strong organizational skills with the ability to effectively prioritize work
• Outstanding written and verbal communication skills
• Ability to efficiently operate computers, tablets, and mobile devices
• Proficient with Microsoft Office software (Outlook, Word, Excel, PowerPoint, Access, etc.)

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Life insurance
• 401(k) with company match
• Mental health coverage
• Gender affirming and family building benefits
• Paid parental leave
• Associate discounts
• Community involvement opportunities