Project Manager and IT Support Specialist

$42,000 - $50,000/Yr

Cfs Solutions - Tallahassee, FL

Full-time - Mid Level

Tallahassee, FL

About the position

The Project Manager and IT Support Specialist role at CFS Solutions involves providing comprehensive application installation and support on Linux operating systems. The position is crucial for ensuring optimal performance of CFS applications and delivering exceptional customer experiences. The ideal candidate will collaborate with project management teams and provide technical support to clients, contributing to the company's growth and success in the financial services sector.

Responsibilities

• Collaborate with project management teams to ensure seamless application installation and support processes.
• Lead the installation and configuration of CFS applications on Linux servers, ensuring optimal performance and functionality.
• Conduct thorough testing of configurations to resolve potential issues before deployment.
• Provide prompt and efficient technical support to customers, addressing their concerns and inquiries effectively.
• Stay informed about the latest application updates, security patches, and industry best practices.
• Continuously monitor application performance and proactively identify areas for improvement.
• Collaborate with other team members to implement innovative solutions and maintain a high level of customer satisfaction.

Requirements

• 2+ years of hands-on experience in application installation and support on Linux OS.
• Proven ability to troubleshoot and resolve complex application issues, ensuring minimal downtime.
• Excellent communication and interpersonal skills, enabling effective collaboration with customers and team members.
• Strong attention to detail and a systematic approach to problem-solving.
• Ability to work independently and as part of a team, adapting to changing priorities and deadlines.
• Ability to learn new skills and retain information.

Nice-to-haves

• Experience in banking procedures and/or accounting.
• Experience with databases.

Benefits

• Health insurance
• Dental insurance
• Vision insurance