Project Manager, Business Strategy & Operations

1-800 Contacts - Draper, UT

Full-time - Mid Level

Draper, UT

Miscellaneous Manufacturing

About the position

The Business Strategy & Operations Coordinator at 1-800 Contacts plays a crucial role in ensuring the effective execution of business operations and strategic initiatives. This position focuses on streamlining processes, coordinating resources, and supporting the implementation of key projects that align with the company's goals. The role requires a proactive individual who can balance day-to-day tasks with long-term planning, bridging operational efficiency with strategic execution.

Responsibilities

• Assist in planning, executing, and monitoring business operations to ensure efficiency and alignment with company goals.
• Act as a central point of coordination between departments to enable smooth workflows and communication.
• Oversee resource allocation and scheduling for operational and strategic projects.
• Collaborate with leadership to translate strategic objectives into actionable plans and initiatives.
• Lead assigned initiatives end-to-end, reporting back to key stakeholders on progress and outcomes.
• Track and report on the progress of strategic projects, identifying and resolving barriers to execution.
• Support the implementation of new processes, tools, and systems to achieve strategic goals.
• Evaluate current workflows and recommend process improvements to drive efficiency and scalability.
• Document and maintain updated standard operating procedures (SOPs) and best practices.
• Monitor and analyze key performance indicators (KPIs) to assess operational success and inform decision-making.
• Develop and deliver reports to leadership, highlighting trends, risks, and opportunities.
• Support cross-functional teams in managing projects, ensuring alignment with strategic priorities.
• Coordinate timelines, milestones, and deliverables to ensure projects stay on track.
• Manage the backlog for key teams (data, creative, etc.) and ensure everything needed for the team to execute is prepared.
• Identify potential problems/blockers and resolve them.
• Manage contracts, vendor relationships, and procurement processes as needed.
• Handle operational budgets, invoices, and expense tracking.

Requirements

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• 2-5 years of experience in operations, product management, project management, or strategy execution roles.
• Strong organizational and multitasking skills.
• Proficiency in productivity tools (e.g., Microsoft Office Suite, Google Workspace) and project management software (e.g., Asana, Trello).
• Excellent verbal and written communication skills.
• Analytical mindset with the ability to interpret data and translate insights into actionable recommendations.

Nice-to-haves

• Experience supporting strategic planning or execution in a fast-paced environment.
• Familiarity with operational best practices and process improvement methodologies.
• Knowledge of financial tracking and budgeting principles.

Benefits

• Health insurance
• On-site gym
• Tuition reimbursement
• Paid time off
• Snacks provided
• 401(k) matching