Project Manager Change Enablement

Mri Software - Cleveland, OH

Full-time

Remote - Cleveland, OH

Professional, Scientific, and Technical Services

About the position

The ‘Project Manager - Change Enablement' is a strategic change champion who leads successful Pride-centric initiatives and plays a critical role in driving successful talent transformation, maximizing the impact of our people strategy. This role ensures smooth transitions during organizational transformations, maximizing Pride adoption of new processes, technologies, and cultural shifts. The Project Manager will develop and implement comprehensive change enablement strategies for people-related projects and initiatives, considering the impact on Pride members and teams. This involves partnering with various departments such as HR Business Partners, People Operations, Talent Acquisition, and Education Services to identify change needs and tailor strategies accordingly. In addition to strategic planning, the Project Manager will lead the development and execution of communication plans to keep Pride members informed, manage expectations, and proactively address concerns. This includes collaborating with Marketing to craft compelling messaging and channels for change announcements and ongoing updates, as well as working with Education Services to design engaging training programs that ensure Pride member understanding and capability with new processes, technologies, or structures. The role also emphasizes fostering open communication through change forums, Q&A sessions, and interactive workshops. The Project Manager will manage people-related projects effectively, using established methodologies to collaborate with cross-functional teams to prioritize tasks, assign resources, and ensure alignment with business goals. Monitoring project progress, identifying and mitigating risks, and implementing corrective actions as needed are crucial aspects of this role. The Project Manager will track deliverables and communicate updates to stakeholders clearly and concisely, leveraging project management tools and methodologies to optimize team performance and maintain efficient workflows. Building strong relationships with talent leaders and team members across the organization is essential, fostering a collaborative and supportive environment. The Project Manager will serve as a trusted advisor on change enablement best practices, providing guidance and support to HRBPs and team leads. Effectively communicating complex information to diverse audiences and collaborating with internal departments and vendors to ensure smooth implementation are also key responsibilities. Finally, the Project Manager will measure the success of change initiatives by tracking key performance indicators (KPIs) related to user adoption and engagement. Developing feedback mechanisms to gather Pride member insights and continuously improve change enablement strategies is vital, as is analyzing data to identify trends and areas for improvement in the change management process.

Responsibilities

• Develop and implement comprehensive change enablement strategies for people-related projects and initiatives, considering Pride member and team impact.
• Partner with the Talent Organization (HRBPs, People Operations, Talent Acquisition, People Technology, Education Services) to identify change needs and tailor strategies.
• Conduct stakeholder analysis to understand concerns, motivations, and potential resistance points.
• Lead the development and execution of communication plans to keep Pride members informed, manage expectations, and proactively address concerns.
• Partner with Marketing to craft compelling messaging and channels for change announcements and ongoing updates.
• Collaborate with Education Services to design engaging training programs that ensure Pride member understanding and capability with new processes, technologies, or structures.
• Foster open communication through change forums, Q&A sessions, and interactive workshops.
• Manage people-related projects effectively, using established methodologies to collaborate with cross-functional teams to prioritize tasks, assign resources, and ensure alignment with business goals.
• Monitor project progress, identify and mitigate risks, implementing corrective actions as needed.
• Track deliverables and communicate updates to stakeholders clearly and concisely.
• Leverage project management tools and methodologies to optimize team performance and maintain efficient workflows.
• Build strong relationships with talent leaders and team members across the organization, fostering a collaborative and supportive environment.
• Serve as a trusted advisor on change enablement best practices, providing guidance and support to HRBPs and team leads.
• Effectively communicate complex information to diverse audiences, tailoring messages for various technical backgrounds.
• Collaborate with internal departments (IT, Legal) and vendors to ensure smooth implementation, addressing any roadblocks.
• Measure the success of change initiatives by tracking key performance indicators (KPIs) related to user adoption and engagement.
• Develop feedback mechanisms to gather Pride member insights and continuously improve change enablement strategies.
• Analyze data to identify trends and areas for improvement in the change management process.

Requirements

• 5+ years of experience in project management, with a proven track record of successfully leading and enabling change initiatives in a fast-paced environment.
• In-depth understanding of change management frameworks and methodologies (e.g., Prosci ADKAR, Kotter's 8-Step Change Model) and an ability to adopt MRI's 4D Project Management methodology.
• Strong analytical and problem-solving skills with the ability to identify and address potential roadblocks during change processes.
• Excellent communication, collaboration, and interpersonal skills, building trust and rapport with stakeholders at all levels.
• Proven ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Strong organizational skills and attention to detail.
• Proficiency in project management tools and methodologies (e.g., Agile, Waterfall).
• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• Experience working in a global environment with a diverse workforce is a plus.

Nice-to-haves

• Experience working in a global environment with a diverse workforce is a plus.