Project Manager Change Management

$114,400 - $135,200/Yr

Aston Carter - Chicago, IL

Full-time - Mid Level

Hybrid - Chicago, IL

Administrative and Support Services

About the position

The Project Manager Change Management role at Aston Carter involves leading the implementation of a new global technology platform and enhancing the global client experience program. The position focuses on risk identification, mitigation planning, and developing change management communication strategies across a matrixed organization to foster a client-centric culture.

Responsibilities

• Collaborate with stakeholders to understand business requirements and goals.
• Develop a robust project plan, including timelines, resource allocation, and risk mitigation strategies.
• Assemble and lead cross-functional teams, ensuring alignment with project objectives.
• Develop and execute a comprehensive change management internal communications strategy.
• Identify potential risks and develop mitigation plans.
• Collaborate closely with CX team and data experts to oversee the mapping and profiling of data sources.
• Monitor project progress against the plan and ensure adherence to timelines and quality standards.
• Coordinate testing efforts and ensure comprehensive validation of data post-migration.

Requirements

• At least 5 years of experience as a project manager.
• Bachelor's degree or equivalent in Business, Change Management, or a related field.
• Experience in leading the implementation of a global technology platform and business transformation projects.
• Fluent user of Microsoft applications, including Word, Excel, PPT, Outlook, SharePoint, Teams.
• Experience with customer experience management (CEM) software, such as Medallia or Qualtrics is an advantage.
• Relevant certifications (e.g., PROSCI) are a plus.

Nice-to-haves

• Experience in the implementation of Software as a Service (SaaS) experience management platform.

Benefits

• Competitive hourly pay of $55 - $65.
• Hybrid work environment with 3 days in office and 2 days remote.
• Opportunity to work with a diverse and inclusive team.