Project Manager Coordinator

$61,600 - $101,200/Yr

R.R. Donnelley & Sons - Itasca, IL

Full-time - Mid Level

Itasca, IL

10,001+ employees

Printing and Related Support Activities

About the position

The Project Manager Coordinator at RR Donnelley is responsible for coordinating and managing customer onboarding and campaigns for variable print and pre-media throughout the project lifecycle. This role involves gathering data, creating project plans, and ensuring that customer expectations are met while adhering to company standards.

Responsibilities

• Project manage customer onboarding and campaigns for variable print or pre-media throughout the lifecycle.
• Gather required data from customers and evaluate objectives and goals to create the project plan and develop the statement of work.
• Submit Statement of Work to legal for approval.
• Analyze and review the customer requirements and make determination on the scope of the overall project.
• Pull together the appropriate resources/departments required to successfully implement a customer campaign.
• Estimate time frames, and resources required to successfully complete a project.
• Design & implement workflows after evaluating complexity, deliverables, and costs/job profitability.
• Maintain the master schedule for all project activities and conduct periodic status checks to assess progress against the schedule.
• Make changes to plans when requirements change/shift.
• Communicate customer project status to appropriate stakeholders and disseminate information on problems or potential delays.
• Manage customer expectations and ensure the completed work meets customer SLA's and comply with the company standards.
• May hold color review meetings with the customer to review and make changes to jobs.
• May be involved in establishing test cases and final sign-off on projects for go live to the customer.
• Perform other related duties and participate in special projects as assigned.

Requirements

• Bachelor degree in discipline related to functional work or role with 3+ years of relevant work experience.
• Strong functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools.
• Very good communication skills with ability to state messages in a clear manner.
• Ability to recognize anomalies and critical situations and respond appropriately.
• Ability to communicate and interact with a variety of internal/external customers and/or co-workers.

Nice-to-haves

• Knowledge of or ability to quickly learn specialized software to complete work assignments.
• Demonstrated continued expertise in the primary tools or applications used in completing daily work assignments.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Tuition reimbursement
• Paid time off
• Adoption assistance
• Parental leave
• Vision insurance
• 401(k) matching
• Life insurance