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Turner Home Improvement Contractors, a Connecticut-based exterior home improvement company, is seeking a dedicated and experienced Project Manager to join our team. The position requires daily travel to job sites throughout southern Connecticut, with a company provided truck. We offer a competitive salary based on experience, plus commission. The Project Manager will play a crucial role in overseeing various home improvement projects, ensuring that they are completed on time, within budget, and to the satisfaction of our customers. This role involves collaborating closely with sales representatives to gather all necessary job-related information and input it into our CRM system upon new contract acceptance. The Project Manager will also be responsible for creating material lists and work orders for all assigned jobs, placing material orders with distribution, and effectively communicating lead times and project scheduling to all stakeholders. In addition to project planning and execution, the Project Manager will participate in Management Metrics and Scheduling Meetings to provide input on project scheduling and job completion times. Leading and directing assigned team members in completing jobs is a key responsibility, as is ensuring that all materials, supplies, and tools required for daily tasks are loaded on the truck or delivered to the job site before leaving the shop. The Project Manager must ensure that all work is completed on time and meets customer expectations while protecting the customer's property. Addressing any concerns or problems that arise during the project work is essential, as is communicating with Office Staff and Sales Representatives if extra charges apply due to unforeseen circumstances or customer requests. The Project Manager will also be responsible for developing team members' trade skills through on-the-job training, ensuring that tool and truck maintenance is performed to maintain a safe and efficient work environment. Conducting a “job walk” with the customer upon job completion to confirm satisfaction is a critical part of the role, as is providing exceptional customer service. Finally, the Project Manager will submit all job documentation to the Office Manager for final accounting at the end of each day and perform repair estimates, including new calls and warranty claims, assessing issues and prescribing effective solutions and associated costs.
