Project Manager II - Field Support and Product Marketing

$103,000 - $150,000/Yr

First Citizens Bank - Chicago, IL

Full-time

Chicago, IL

Credit Intermediation and Related Activities

About the position

First Citizens is seeking a detail-oriented marketing project manager to help drive key projects during an exciting time of integration and expansion for the bank. This position is responsible for the advanced execution and administration of Bank projects and for managing the marketing needs of associates across First Citizens' business and consumer segments. The role involves managing all aspects of the project life cycle, including planning, scope definition, design, and delivery, while tracking and reporting progress against milestones and budgetary guidelines.

Responsibilities

• Responsible for the strategic development, execution, and management of projects.
• Maximizes available resources while minimizing risk.
• Ensures high quality results by employing best practices and engaging appropriate expertise.
• Coordinates a team of associates throughout the project life cycle.
• Conveys clear expectations of project goals and resolves issues.
• Facilitates communication across functions to enhance process flow and build relationships.
• Implements methods of tracking progress and performance, conveying results through reports.
• Manages requests from sales associates and management, offering solutions and coordinating completion of new requests.
• Facilitates third party risk assessments for new external engagements and supports invoice payments.

Requirements

• Bachelor's Degree and 4 years of experience OR High School Diploma or GED and 8 years of experience.
• Highly organized and able to balance many projects at one time.
• Strong relationship builder and collaborator.
• Proven written and verbal communication skills and attention to detail.
• Strong project management skills; ability to manage multiple, complex projects or campaigns simultaneously.
• Ability to juggle multiple tasks and meet deadlines.
• Marketing experience required.
• Financial Services experience strongly preferred.
• Knowledge of Salesforce CRM system, Marketo, Optimizely, Seismic a plus.

Benefits

• Comprehensive benefits program for full-time associates (20+ hours) with customized offerings.
• Benefits designed to support families, however defined.