Blue Tent Marketing - Charleston, SC
posted 4 months ago
The Project Manager - Implementation & Distribution at Inhabit is a pivotal role that focuses on ensuring the successful onboarding of clients and the effective delivery of software products. This position is integral to the post-sale process, where the Project Manager will work closely with clients to facilitate their transition to using Bluetent's proprietary software. The role involves managing multiple clients simultaneously, typically ranging from 20 to 30, and requires a strong ability to juggle competing priorities while maintaining a high level of organization and communication. In this role, the Project Manager will be responsible for coordinating project needs from the end of the sales process through to the completion of software implementation. This includes executing product delivery processes, testing access to data sources or APIs, and configuring software to meet the specific business needs of each client. The Project Manager will also become a subject matter expert in Bluetent products, providing training to clients on how to effectively utilize the software platforms. Additionally, the Project Manager will assist the sales and marketing teams by participating in sales calls and demos, creating documentation, and troubleshooting any errors that may arise during the implementation process. This role requires a customer service mindset, excellent communication skills, and the ability to simplify complex issues to aid in decision-making. The Project Manager will also be responsible for recording product defects and communicating them to the product management team, as well as educating clients on other services offered by Bluetent that may enhance their experience.