Blue Tent Marketing - Charlotte, NC
posted 4 months ago
The Project Manager - Implementation & Distribution at Inhabit is a pivotal role that focuses on ensuring the successful onboarding of clients to the company's software products. This position is integral to the post-sale process, where the Project Manager will work closely with clients to facilitate their transition from sales to implementation. The role involves managing multiple clients simultaneously, typically ranging from 20 to 30, and requires a strong ability to juggle competing priorities while maintaining a high level of organization and communication. In this role, the Project Manager will coordinate project needs, execute product delivery processes, and ensure that clients have access to necessary data sources or APIs. They will configure Bluetent's proprietary software to meet the specific business needs of each client, becoming a subject matter expert in the products offered. Training clients on the software platforms is a key responsibility, as is assisting the sales and marketing teams by participating in sales calls and creating documentation. The Project Manager will also troubleshoot errors, recommend solutions, and record product defects for the product management team. Educating clients on additional services offered by Bluetent is essential to reinforce the value proposition presented during the sales process. This role requires a customer service mindset, technical aptitude, and the ability to communicate complex issues clearly to facilitate decision-making.