Blue Tent Marketing - Chandler, AZ
posted 4 months ago
The Project Manager - Implementation & Distribution at Inhabit is a pivotal role that focuses on ensuring the successful delivery of software products to clients in the residential and vacation property management industries. This position is integral to the post-sale process, where the Project Manager will work closely with clients to facilitate their onboarding experience, ensuring that their software solutions are tailored to meet their specific business needs. The role requires a blend of technical expertise, project management skills, and a customer-centric approach to effectively manage multiple client implementations simultaneously. In this role, the Project Manager will be responsible for coordinating project needs from the end of the sales process through to the completion of software implementation. This includes managing the execution of product delivery processes, coordinating access to data sources or APIs, and configuring Bluetent's proprietary software to align with client goals. The Project Manager will also become a subject matter expert in Bluetent products, providing training to clients on how to utilize the software effectively. Additionally, the Project Manager will assist the sales and marketing teams by participating in sales calls and demos, creating documentation, and troubleshooting any errors that arise during the implementation process. This role requires excellent communication skills to convey complex issues clearly, ensuring that clients can make informed decisions. The Project Manager will also be responsible for recording product defects and communicating them to the product management team, as well as educating clients on additional services that may benefit them. Overall, this position is designed for a proactive individual who can juggle competing priorities, demonstrate strong organizational skills, and maintain a customer service mindset while showcasing technical aptitude. The ideal candidate will thrive in a fast-paced environment and be committed to delivering exceptional results for clients.