IEEE - Piscataway, NJ
posted 4 days ago
About the position
The Project Manager, Information Management, is responsible for ensuring the functionality and usability of various IEEE and MGA applications and Web Sites that support over 450K IEEE members and customers and 40K volunteers and assisting in the strategy and technology functions of the Member and Geographic Activities department (MGA). Responsibilities include creating business requirements or user stories, overseeing IT development, coordinating and performing user acceptance testing, and ensuring the functionality of all backend-supporting applications that impact members, potential members, geographic units, and volunteer unit leaders. This position is responsible for fully understanding all aspects of IEEE, IEEE Society, and Affinity Group membership as well as IEEE Organizational Unit structure and function, and to provide a dynamic user experience for IEEE Members and Volunteers - leveraging new technologies, processes, and business models - as well as supporting the goals IEEE and MGA. The role typically reports to the Sr. Director Information Management. This position works under minimal guidance. Many assignments are self-initiated and self-supervised and will have an organization-wide impact. The incumbent in this position designs innovative solutions and leads, develops, and implements programs, processes, and projects that impact the IEEE member, customer, and volunteer user experience interacting with all levels of staff and volunteers and can lead cross-functional teams through a project lifecycle.
Responsibilities
- Responsible for the functionality and usability of any assigned IEEE / MGA online application or website.
- Identifies and facilitates ways to innovate and improve the member and volunteer user experience by working collaboratively and cooperatively within MGA, with volunteers, and with other OUs.
- Elicits requirements from users (staff and volunteers) and creates detailed functional requirements documents, user stories, wireframes, data flow diagrams, sample reports, or other similar artifacts.
- Contributes to the MGA Strategy in areas of MGA online applications.
- Acts as the interface and advocate between the staff and volunteers, the MGA IT Business Partner and Sr Director of Information Management.
- Proactively identifies and communicates issues and manages them to resolution.
- Manages and performs User Acceptance Testing for associated projects.
- Participates in the Information Technology Coordination and Oversight and vTools Committee activities.
Requirements
- Bachelor's degree or equivalent experience.
- 4-7 years hands-on experience performing detailed business analysis and requirements specifications.
- Exceptional skills in project management and managing multiple/competing projects simultaneously.
- Demonstrated knowledge and experience in establishing appropriate protocols for dealing with IEEE members, volunteers, and staff; observing necessary discretion with confidential material.
- Excellent interpersonal skills.
- Excellent listening, communication, and influencing skills to be able to communicate effectively with members, volunteers, and staff of a global organization.
- Demonstrated critical thinking and translation of business needs into technology solutions.
- Demonstrated judgment skills to set priorities without supervision.
- Be a strong team player and be able to engage team members in achieving shared goals.
- Must be able to proactively identify problems, assess their impact, and take appropriate action.
- Must have the ability to identify opportunities and areas of improvement and implement means and ways for their achievement.
- Must have the ability to analyze project requests and clarify specific tasks, next steps, and deliverables.
- Possess a combination of education and experience that enables confidence to work with senior staff and volunteers in a fast-paced, dynamic work environment that requires excellence in execution and strict attention to detail.
- Be a technologically savvy knowledge worker who seeks out technology solutions to business challenges and maintains knowledge of significant technology trends and a wide variety of tools and applications relevant to MGA business requirements.
- Must be able to present to varied audiences.
- Must be able to manage meeting logistics.
- Knowledge of the Project Life Cycle and Agile methodology.
- Solid knowledge of Microsoft Office Suite, Microsoft Visio, Web Conferencing (WebEx, GoogleMeet), and Web Application development offerings.
Nice-to-haves
- Master's or other advanced degree.
- 4-7 years Project Management experience.
- 4-7 years Data Privacy and GDPR regulations experience.
- Non Clinical/PMI - Project Management Institute Certification.
- Data Privacy/Cyber Security knowledge.
- Business fluency in a foreign language.
