AT&T - Chantilly, VA

posted about 1 month ago

Full-time - Mid Level
Chantilly, VA
10,001+ employees
Telecommunications

About the position

The Project Manager (IT-IA-IM Program/Project Manager Level II) at AT&T is responsible for overseeing IT projects within the National Security Sector, ensuring alignment with network service delivery objectives. This role involves analyzing customer requirements, coordinating with multiple teams, and managing project performance to deliver successful outcomes while adhering to budget and schedule constraints.

Responsibilities

  • Review, analyze, and provide recommendations for Request for Change (RFC) requirements.
  • Evaluate customer requirements to ensure clarity of requested network service needs.
  • Provide network systems engineering assessment based on defined network standard requirements.
  • Coordinate across multiple network service teams to assess network technical requirements.
  • Provide cost and schedule impacts based on established models and negotiate technical trade-offs.
  • Collaborate with team members to support process workflows and engineering review boards.
  • Ensure the conversion of customer requirements into total systems solutions considering technical, schedule, and cost constraints.
  • Perform functional analysis, timeline analysis, cost estimation, and requirements allocation.
  • Prepare required documentation including program- and user-level documentation.
  • Construct business improvement opportunities consistent with customer guidance and principles.
  • Analyze and study complex system requirements.
  • Coordinate with other departments to ensure project compatibility.
  • Assist in the development of detailed project plans and monitor progress.
  • Prepare project status reports and identify courses of action to remove roadblocks.
  • Work with PjMs to identify/mitigate risks, issues, and opportunities.
  • Support tasks requiring the collection and evaluation of information and statistical data.
  • Maintain correspondence suspense files and compose correspondence.

Requirements

  • 10 years of experience in a related field, which can be a combination of work history and education.
  • Experience working in a team environment within a professional office setting.
  • Solid organizational skills including attention-to-detail and multitasking skills.
  • Excellent written and verbal communication skills.
  • Strong working knowledge of Microsoft Office products: Word, Excel, PowerPoint, and Outlook.
  • Working knowledge of ServiceNow or similar ITSM.

Nice-to-haves

  • Advanced knowledge of Network IT infrastructure (network connectivity, switches, routers).
  • Project Management Professional (PMP) certification is a plus.
  • Demonstrated client-facing and internal communications skills.
  • Strong working knowledge of Visio.
  • Experience using Atlassian Confluence and HelpNow/ServiceNow.

Benefits

  • 401(k)
  • Caregiver leave
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Paid holidays
  • Tuition reimbursement program
  • Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories.
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