Project Manager (Live Production)

Elevation Church - Matthews, NC

Full-time

Matthews, NC

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The position at Elevation Church involves managing the production team's operations, ensuring effective communication and scheduling, and supporting the technical needs of various events. The role requires active participation in church activities and a commitment to the church's mission of reaching people with the Gospel. The candidate will be responsible for overseeing ticketing systems, processing invoices, booking travel, and coordinating with vendors, all while maintaining a high level of organization and customer service.

Responsibilities

• Actively manage the production team's ticketing system; assigning tasks to technicians, following up on timelines, and ensuring consistent ticket resolution
• Process department invoices and vendor/contractor payment
• Book travel and lodging for installation, repair, and service projects at campus locations
• Assist with communication and scheduling of online broadcast hosts and guests
• Coordinate purchases with integrators and other vendors
• Manage the service, project, and installation calendar for technicians and the department
• Work closely with other departments who have technical needs for events and staff
• Support the needs of the department on the weekend and during services
• Actively serve in a role on Sundays (as needed)

Requirements

• Active participation in a church
• Customer service oriented
• Ability to handle stress, high-pressure environments, and aggressive timelines
• Availability to be on-call to receive and manage any weekend requests that support our Production Department
• Experience in building out timelines
• High level of organization
• Excellent at time management and prioritizing
• Excellent verbal and digital communication skills
• High decision-making abilities
• Love working in collaborative environments and have the desire to be continually learning
• Experience in project management and communication platforms (Basecamp, Asana, Slack)

Nice-to-haves

• Experience working in a non-profit environment or ministry setting
• Familiarity with Elevation Church
• Experience in managing or caring for a team, especially creators
• Experience with Slack and Asana

Benefits

• Elevation Church pays 100% of every employee's medical benefits for full-time staff
• 403b with 4% match
• Dental & Vision benefits
• Paid time off for life, vacations, and rest
• Elevation Church subsidized 6 sessions of counseling annually
• Basic Life Insurance for employee, spouse, and child(ren)