Project Manager - Mitigation

ManpowerGroup - Olathe, KS

Full-time - Mid Level

Olathe, KS

Administrative and Support Services

About the position

As a Project Manager in Mitigation, you will oversee all aspects of projects and crews, ensuring excellent customer service and quality work. This role focuses on customer satisfaction, revenue growth, profit growth, management development, and staff development, leading your team to operational excellence.

Responsibilities

• Oversee all aspects of projects and crews to ensure customer satisfaction and quality work.
• Prepare mobilization of resources based on loss details such as type of loss and occupancy type.
• Conduct walk-throughs focusing on safety, business interruption needs, customer concerns, and emergency service needs.
• Establish safety, stabilization, business interruption, and emergency services plans to review with the Project Coordinator.
• Communicate with customers and key stakeholders to share progress and next steps.
• Direct the Resource Coordinator/Supply Supervisor in planning site organization and transportation needs.
• Develop the full scope of services for the project to ensure all work and time are accounted for from the beginning.
• Review the full scope of services prior to submission to the client.
• Create and finalize resource need timelines, project organizational charts, projected milestones, and detailed project tasks and work orders.
• Conduct initial project planning meetings as necessary and daily management meetings as needed.
• Ensure project operations are completed, documented, and communicated properly to all parties.
• Define daily work orders for personnel on site based on progress, customer communications, and completed tasks.
• Evaluate project progress daily and direct efforts for demobilization and final documentation for invoicing.
• Support and manage production personnel.

Requirements

• Minimum 3 years of experience in a similar mitigation and restoration industry.
• At least 1 year of management and/or supervisory experience.
• Strong interpersonal, leadership, and project management skills.
• Excellent oral and written communication skills.
• Strong presentation skills.
• Detail-oriented with an emphasis on project management.
• Exceptional organizational skills.
• High school diploma/GED required; Associate or Bachelor's degree strongly preferred.
• IICRC Certification and OSHA 30-Hour General Industry training certification or willingness to obtain.