Project Manager, Retail Change Office (US)

$86,840 - $139,360/Yr

TD Bank - Orlando, FL

Full-time - Mid Level

Orlando, FL

10,001+ employees

Credit Intermediation and Related Activities

About the position

The Project Manager in the Retail Change Office at TD Bank is responsible for leading the development and implementation of national and enterprise-wide programs that impact the US Retail Store Network. This role involves managing complex projects, integrating cross-functional knowledge, and ensuring that front-line colleagues have the necessary support and resources to navigate changes effectively. The position requires a seasoned professional with substantial expertise in project management, strategic development, and stakeholder engagement.

Responsibilities

• Lead the development and implementation of national and enterprise-wide programs.
• Manage end-to-end functional programs and cross-functional teams.
• Analyze data to inform priorities and initiatives, including post-implementation reviews.
• Support the business in identifying and delivering against projects and initiatives.
• Ensure compliance with internal and external requirements and manage risks effectively.
• Communicate complex concepts and influence senior stakeholders.
• Mentor and coach team members to enhance their skills and capabilities.

Requirements

• Undergraduate degree and/or 7+ years of relevant experience.
• Advanced knowledge of strategy development and consulting principles.
• Strong understanding of the banking industry and product/customer markets.
• Ability to manage budgets and work within constraints.
• Skilled in mentoring, coaching, and leading teams.
• Proficient in analytical software tools and data analysis methods.
• Excellent negotiation, problem-solving, and communication skills.

Nice-to-haves

• Experience in the financial services industry.
• Familiarity with regulatory requirements and risk management standards.
• Knowledge of emerging competitor and market trends.

Benefits

• Base salary and variable compensation/incentive awards.
• Health and well-being benefits.
• Savings and retirement programs.
• Paid time off including Vacation PTO, Flex PTO, and Holiday PTO.
• Banking benefits and discounts.
• Career development opportunities.