Sigma Technologies, Ltd. - Perrysburg, OH
posted 4 months ago
About the position
As a Project Manager in Telecommunications (Fiber Design) at Sigma Technologies, you will play a pivotal role in managing small to large-scale complex fiber design projects from initiation to close-out. This position is fully remote, but new hires will be required to attend a two-week in-person paid orientation and training at our main office in Perrysburg, OH. You will be responsible for liaising between project members, cross-functional teams, external vendors, and other stakeholders to ensure effective communication, accurate reporting, and adherence to project schedules. Your role will also involve maintaining and growing client accounts, ensuring that projects are delivered on time and within budget while meeting contractual agreements. In this position, you will lead project planning efforts, establishing and tracking project costs, scope, schedule, and budget. You will create proposals, lead kickoff meetings, and collaborate with project engineers to ensure all phases of projects are executed according to project management processes and corporate governance. You will also be tasked with monitoring project performance, preparing change orders, and maintaining accurate records of client interactions in the CRM system. As a Project Manager, you will ensure the orderly closure of projects, including finalizing all activities, obtaining client acceptance, and conducting post-project evaluations to document lessons learned and share best practices. Your responsibilities will extend to budget management, where you will develop and manage project budgets, track expenses, and ensure financial goals are met. You will identify potential risks and issues that may impact project success and develop risk mitigation plans. Effective communication is crucial, as you will maintain clear and consistent communication with all project stakeholders, providing regular updates and leading project meetings. Additionally, you will build and nurture client relationships, understanding their needs and business objectives, and serve as the primary point of contact for assigned clients, addressing inquiries and providing exceptional service. This role requires a proactive approach to identifying opportunities for upselling or cross-selling additional offerings to existing customers, as well as preparing and delivering presentations and proposals as needed.
Responsibilities
- Manage small to large-scale complex fiber design projects from initiation to close-out.
- Liaise between project members, cross-functional teams, external vendors, and other stakeholders to ensure effective communication and accurate reporting.
- Establish, track, and control project cost, scope, schedule, and budget to deliver projects in accordance with contractual agreements.
- Lead kickoff meetings and discovery calls, working with Project Engineers on scope, schedule, and budget.
- Plan, schedule, and execute all phases of projects in accordance with project management processes and corporate governance.
- Develop high-level project workflow and ensure project scopes and milestone dates for all assigned projects.
- Prepare project change orders and/or correction actions in collaboration with clients and Project Engineers.
- Monitor and report on key metrics, customer satisfaction, and performance against objectives.
- Ensure the orderly closure of projects, including finalizing all project activities and conducting post-project evaluations.
- Develop and manage project budgets, tracking expenses and ensuring financial goals are met.
- Identify potential risks and issues that may impact project success and develop risk mitigation plans.
- Maintain clear and consistent communication with all project stakeholders, providing regular updates and leading project meetings.
- Build and nurture client relationships, understanding their needs and business objectives.
Requirements
- High School Diploma or equivalent is required; Associate's or Bachelor's degree preferred.
- 5+ years of relevant industry experience; 3+ years of Project Management experience.
- Project management certification preferred.
- Proven experience in project management with a track record of successfully delivering projects on time and within budget.
- Strong leadership, communication, and interpersonal skills.
- Ability to manage multiple stakeholders with competing priorities.
- Results-driven with a focus on achieving successful project performance and customer satisfaction.
- Demonstrated understanding of commonly used project management concepts, practices, and procedures.
- Adaptability and problem-solving abilities with exceptional attention to detail and organizational skills.
- Available during core work hours of 8:00 a.m. to 5:00 p.m. with occasional evening and weekend work as needed.
- Dependable transportation and valid driver's license and insurance.
Nice-to-haves
- Experience in the telecommunications industry.
- Familiarity with CAD Software and GIS Systems.
- Knowledge of regulatory compliance and safety standards.
Benefits
- Paid training
- Paid holidays
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Paid orientation
