Project Manager - Youngstown Medical Group

Mercy Health - Poland, OH

Full-time - Mid Level

Poland, OH

Ambulatory Health Care Services

About the position

The Project Manager at Mercy Health is responsible for supporting the medical group and system leaders in the onboarding and offboarding processes for providers. This role serves as the primary point of contact for providers during their onboarding journey, ensuring that all needs and questions are addressed throughout the 120-day onboarding timeline. The Project Manager will facilitate communication and coordination among various stakeholders to ensure a smooth onboarding experience.

Responsibilities

• Provide operational support and guidance of provider onboarding/offboarding to medical group managers and above.
• Develop and execute plans to ensure providers are onboarded within the 120 day onboarding timeline.
• Facilitate Bi-Weekly meetings with managers/directors to ensure timely completion of items on onboarding checklist for operational needs of providers.
• Coordinate Immigration needs with medical staff office.
• Report on progress of onboarding/offboarding and escalate any items that would prohibit an on time onboard/offboard to leadership throughout the life cycle of the projects with particular emphasis on clinical implications.
• Build and maintain relationships through the creation of cross functional teams in support of the onboarding/offboarding of providers.
• Ensure provider is added to PIT sheet to initiate the onboarding process.
• Ensure provider directory is updated as each new provider onboards/offboards.

Requirements

• Bachelor's degree in health related or business field
• Previous experience in managing multiple projects concurrently
• Proficient in Microsoft Office - Word, PowerPoint, Excel
• Proven change management skills
• Process/performance improvement experience
• Demonstrated excellent written, verbal communication and presentation skills
• Commitment to a person-centered, faith based, mission centered philosophy

Nice-to-haves

• Master's degree in health related field or business field
• Lean Six Sigma Green Belt

Benefits

• Comprehensive, affordable medical, dental and vision plans
• Prescription drug coverage
• Flexible spending accounts
• Life insurance w/AD&D
• Employer contributions to retirement savings plan when eligible
• Paid time off
• Educational Assistance