Project/Program Manager Associate

$51,600 - $82,600/Yr

BlueCross BlueShield North Carolina - Durham, NC

Full-time - Entry Level

Durham, NC

About the position

The position involves managing the day-to-day operational and tactical aspects of small projects or portions of projects, focusing on new initiatives and ongoing business deliverables. The role requires collaboration with project team members, business owners, and sponsors to ensure successful project implementation, resource allocation, and milestone achievement. It also includes supporting the Agent Engagement strategy and utilizing project management methodologies to track progress and communicate project status effectively.

Responsibilities

• Manage day-to-day operational and tactical aspects of small projects or portions of projects.
• Collaborate with project team members, business owners, and sponsors to develop and implement projects/programs.
• Oversee projects to ensure they have required resources and meet milestones.
• Support various engagements and programs connected to the Agent Engagement strategy.
• Utilize project management methodologies to plan timelines and milestones, track progress, and communicate project status.
• Recommend effective business process improvement initiatives.
• Analyze, document, and report program performance results throughout the company.
• Ensure cooperative effort across the organization on all tasks, issues, and projects, managing and resolving conflicts as needed.
• Implement program and process changes to support intended goals/objectives.
• Propose solutions to business issues/problems utilizing appropriate analysis tools.
• Assist upper management on special assignments, including budgets and financial forecasts.

Requirements

• Bachelor's degree or advanced degree (where required).
• 0-2 years of experience in a related field, or 3+ years of experience in lieu of a degree.

Nice-to-haves

• Exposure to sales marketing, social media, and communication planning.
• Attention to detail in project work.
• Strong organizational and administrative skills.
• Knowledge and appreciation of DEI efforts to support the agent population.

Benefits

• Annual Incentive Bonus based on corporate goal achievement and individual performance.
• 401(k) with employer match.
• Paid Time Off (PTO).
• Competitive health benefits and wellness programs.