Project/Program Manager I - MBD

$83,179 - $100,547/Yr

King County - Seattle, WA

Part-time - Entry Level

Seattle, WA

Executive, Legislative, and Other General Government Support

About the position

Metro Transit's Market and Business Development (MBD) group is seeking a Project/Program Manager I to support its three workgroups and assist in the delivery of special projects. This role requires a strong ability to utilize data and information to produce reports and presentations, alongside excellent communication skills for effective cross-team coordination and collaboration. The ideal candidate will possess good organizational skills to aid in project management and demonstrate meticulous attention to detail while supporting and tracking processes that intersect with procurement and contracting, billing and invoicing, and budget development and implementation. A commitment to equity and sustainability is essential, as is the promotion of an equitable, diverse, and inclusive work environment. The MBD group integrates transportation demand management (TDM) programming into a comprehensive array of mobility projects and programs aimed at increasing the use of transportation options throughout King County. The Business Programs team manages one of the largest employer transit benefit programs in the country, focusing on rebuilding ridership and enhancing participation and access to ORCA Business products among small and priority businesses, including BIPOC, queer, and women-owned businesses, as well as companies employing low-wage workers. The Fare Policy team is dedicated to internal and external coordination, policy development, implementation, and evaluation, ensuring Metro's capacity to grow revenue, increase access to ORCA products/services through equitable pricing, and support a fare infrastructure grounded in social justice principles. In this position, you will work closely with each of the MBD teams, reporting directly to the MBD supervisor. This role offers an opportunity to build and develop a broad knowledge base and expand your project/program management toolkit. The ideal candidate will have excellent communication and engagement skills, a strategic mindset, and be highly organized and detail-oriented, with the ability to foster relationships and drive projects to completion. This recruitment will fill one (1) Project/Program Manager I position and may also generate an eligibility pool for future TLT/SDA vacancies within the Mobility Division, retained for 12 months from the date of posting.

Responsibilities

• Assist in the facilitation, development, and delivery of MBD/work team projects and project elements, including detailed project planning, tracking, reporting, and coordination of schedules.
• Utilize data collection and analysis, including budget information, in designing and delivering reporting and informational tools.
• Learn about MBD's portfolio of projects and facilitate communication and coordination across MBD/MI workgroups and with external partners.
• Assist in managing web/SharePoint and newsletter content, developing presentations, and supporting meetings and workshops.
• Support MBD/work team in fiscal, contracting, procurements, and HR functions, including invoicing and pulling reports.
• Provide administrative/logistics support for events/meetings and other MBD operational functions.
• Perform other duties and special projects as assigned.

Requirements

• Bachelor's Degree in any field and one year of work experience in a related field OR any equivalent combination of experience and education that provides the applicant with the skills, knowledge, and abilities required to perform this job.
• Strong organizational and project management skills, demonstrating attention to detail.
• Excellent oral and written communication skills, including the ability to comprehend, analyze, evaluate, and communicate complex information to a variety of audiences.
• Capacity to participate in and assist in the coordination of project evaluation efforts.
• Demonstrated initiative and creativity and the ability to engage in strategic thinking and planning.
• Strong computer skills (Microsoft Suite of products).
• Ability to manage and prioritize a diverse workload to accomplish tasks on defined timelines in a fast-paced environment.
• Demonstrated ability to work collaboratively with a diverse group of individuals from various positions and backgrounds.
• Experience with the King County procurement and contracting processes to ensure timely and efficient delivery of project goals and objectives.

Nice-to-haves

• Bachelor's degree or higher in Public Policy, Public Administration, Urban Planning, Business, Communications, Project Management, Economics, Transportation, Sociology, Environmental Science, or a related field and/or equivalent work experience, with 2 years of experience.
• Knowledge and understanding of ORCA, TDM and/or Metro/regional Fare Policy projects, programs, and/or issues.
• Experience with KCM's contracting process, coordination of FTA transportation grants, invoicing process and procedures.
• Experience with communications and marketing and/or customer service.
• Familiarity with local transit and mobility systems and products, key partners, and stakeholders.

Benefits

• Health insurance coverage
• Dental insurance coverage
• Vision insurance coverage
• 401k benefit for retirement savings plan
• Paid holidays
• Paid volunteer time
• Flexible scheduling options
• Professional development opportunities
• Employee discount programs