Project/Program Manager - Infrastructure Risk

About the position

The Project/Program Manager - Infrastructure Risk will oversee a portfolio of complex initiatives related to technology risk management. This role requires collaboration across multiple technology teams, focusing on identifying challenges as opportunities and driving results through effective coaching and leadership. The manager will be responsible for developing project scopes, detailed plans, and maintaining documentation to ensure successful project delivery and risk mitigation.

Responsibilities

• Manage a portfolio of complex initiatives that span one or multiple lines of business
• Provide leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
• Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for 1-2 major and/or several minor risk initiatives simultaneously
• Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
• Report on project success through metrics, test planning and completion, and deployment management activities
• Work relationally, creatively, and analytically in a problem-solving environment demonstrating collaborative teamwork, innovation, and excellence
• Participate in establishing practices, templates, policies, tools, and partnerships to expand and mature these capabilities for the organization
• Manage the day-to-day project activities and resources and chair the project management team meetings
• Engage with Business Aligned Platforms (BAP) risk executives, including first and second line of defense risk functions, as appropriate to ensure deliverables and timing align with the Firm's risk objectives
• Adhere to best practices and coordinate implementation of relevant risk management frameworks across several technology aligned risk teams
• Serve as key stakeholder and sponsor for a portfolio of risk remediation activities, including leading program efforts and driving requirements to delivery teams

Requirements

• Experience managing mid to large infrastructure projects through the use of Agile/Scrum/Kanban teams
• Applied project leadership experience
• Strong analytical and communications skills are a must (Note: strong Excel, Word, and PowerPoint skills are a baseline expectation for this role, including advanced skill in data manipulation using Excel)
• The ability to structure and organize complex data and execution efforts
• An ability to maintain and sustain a focus on providing great service across our stakeholder groups
• A foundational orientation towards servant-leadership
• Exposure to risk management for infrastructure environments at an enterprise scale (e.g., IT Security, Cyber Security, Security Operations, Governance)
• Previous experience with technology controls programs and risk domains (e.g., change management, SDLC, information security practices, COBIT / ITIL frameworks)
• Exceptional verbal and written communication skills, including the ability to translate requirements effectively and coordinate team discussion
• Must be extremely detail-oriented, very organized and value the integrity of the data
• Strong analytical and problem-solving ability, capability to switch context quickly and work on multiple streams of work concurrently
• Ability to build and sustain relationships with individuals at all levels of the organization and leverage this to achieve work-related objectives
• Working knowledge of Operational Risk and associated regulations (e.g., Basel, SOX, OCC)

Nice-to-haves

• Certified Project Management Professional (PMP) is preferred

Benefits

• 12+ month contract position
• 3 days/week in the office