Project Sales Coordinator

$42,640 - $51,667/Yr

Poolcorp - Boynton Beach, FL

Full-time - Entry Level

Boynton Beach, FL

5,001-10,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Project Sales Coordinator plays a crucial role in supporting large-scale landscape projects by delivering quotes and assisting the team in managing commercial construction jobs and municipal maintenance bids. The successful candidate will demonstrate exceptional service and teamwork, possess a strong eagerness to learn, and maintain a positive attitude throughout their work. This position requires a proactive approach to customer service and the ability to thrive in a fast-paced environment focused on serving business owners with urgent needs. On a daily basis, the Project Sales Coordinator will expediently create and deliver complete and accurate quotes to customers and team members, utilizing the support of the Project Sales Team. They will assist in gathering necessary paperwork for liens, packaging product submittal sheets for contractors, and orchestrating phased deliveries. Collaboration with team members is essential, as the coordinator will utilize all company resources to effectively sell Horizon's value and provide customers with the best service and experience possible. Effective communication is key, as the Project Sales Coordinator will engage daily with the Project Sales Team, Business Development Representatives, and Sales Center Managers regarding the status of customer projects. The role also involves resolving customer complaints professionally and in a timely manner, completing data input, paperwork, and internal reports promptly. Continuous improvement in job and product knowledge, as well as developing industry relationships, is expected. The coordinator may also assist in the Sales Center when necessary and perform other duties as assigned.

Responsibilities

• Create and deliver complete and accurate quotes to customers and team members.
• Assist in gathering paperwork for liens and packaging product submittal sheets for contractors.
• Orchestrate phased deliveries for projects.
• Collaborate with team members to sell Horizon's value and provide excellent customer service.
• Communicate daily with Project Sales Team, Business Development Representatives, and Sales Center Managers regarding project statuses.
• Resolve customer complaints professionally and in a timely manner.
• Complete data input, paperwork, and internal reports in a timely fashion.
• Increase job and product knowledge and develop industry relationships.
• Assist in the Sales Center when necessary.
• Perform other duties as assigned.

Requirements

• Strong customer-service attitude.
• Self-motivated and detail-oriented personality.
• Ability to thrive in a fast-paced environment focused on serving business owners.
• Clear communication skills, both spoken and written, with critical thinking abilities.
• Ability to perform business math (percentages, ratios, discounts, interest, etc.).
• Cooperative and dependable team player.
• Good computer and record-keeping skills, with an aptitude to learn new systems and processes.
• Ability to frequently lift and move items weighing up to 20 pounds and occasionally up to 75 pounds.
• Possess or obtain forklift certification.
• High school diploma or GED.
• Must be 18 years of age or older to apply.

Nice-to-haves

• Bilingual (English/Spanish) is a plus.
• Some previous customer service experience is preferred.
• Irrigation experience is a huge plus, and knowledge of other landscape products is helpful.

Benefits

• Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
• 401 (k) with generous company match
• 13 days of paid time off (PTO) & 8 Paid Holidays
• 100% employer paid Life Insurance and Long-Term Disability Insurance
• Paid Parental Leave
• Fully Funded Tuition Education Programs
• Bonus Programs including Employee Recognition and Referrals, Summer Madness, and Annual Performance
• Employee Stock Purchase Plan
• Employee Discounts and much more!