Project/Supply Chain/Logistics Coordinator

Insight Global - Mountain View, CA

Full-time

Mountain View, CA

Administrative and Support Services

About the position

We are looking for a Project/Supply Chain Coordinator to join our growing team within a Network PMO group. This position offers a unique opportunity to work in a fast-paced and highly cross-functional environment. The successful candidate will be responsible for processing order reports, collecting data related to the bill of materials, and tracking delivery dates. This role requires close collaboration with multiple supply chain and logistics teams to enhance visibility across various cross-functional teams. We seek a candidate who takes pride in their organizational skills, has a knack for optimizing data, and possesses a proactive, go-getter attitude. In this role, you will engage in various tasks including ship label creation using our FedEx account information, updating the Open Order Report by entering delivery dates into SAP on a daily basis, and managing the NetEngDemand column with accurate delivery dates. You will also be responsible for updating the Misc sheet column with delivery dates, checking FedEx tracking numbers on the FedEx website to confirm material deliveries, and processing Stock Transfer Orders (STOs) using a pre-filled template that you will upload to SAP. Additionally, you will be tasked with updating bugs and tickets with estimated times of arrival (ETAs) and tracking numbers, as well as communicating with FedEx to obtain updates on late deliveries. Your role will also involve connecting with suppliers to handle conversations regarding delays, creating and managing PEGA tickets for all inbound and outbound shipments, and ensuring that STOs are shipped by the next day. You may need to create GUTS tickets to follow up with the warehouse and obtain tracking numbers for orders that physically ship but do not have tracking numbers populated in SAP.

Responsibilities

• Process order reports and collect data around bill of materials and delivery dates.
• Create ship labels using FedEx account information.
• Update the Open Order Report in SAP with delivery dates on a daily basis.
• Update the NetEngDemand column with delivery dates.
• Update the Misc sheet column with delivery dates using Excel or Google Sheets.
• Check FedEx tracking numbers on the FedEx website to ensure material has been delivered.
• Process Stock Transfer Orders (STOs) using a pre-filled template and upload to SAP.
• Update bugs and tickets with estimated times of arrival (ETAs) and tracking numbers.
• Call FedEx for updates regarding late deliveries and manage hold times.
• Connect with suppliers to handle delay conversations.
• Create and manage PEGA tickets for all inbound and outbound shipments.
• Ensure STOs ship by the next day and create GUTS tickets as needed to follow up with the warehouse.
• Obtain tracking numbers from the team for orders that physically ship but do not have tracking numbers populated in SAP.

Requirements

• Strong organizational skills and attention to detail.
• Experience with SAP for order processing and updates.
• Proficiency in Excel and Google Sheets for data management.
• Ability to communicate effectively with suppliers and logistics teams.
• Experience in supply chain or logistics coordination.

Nice-to-haves

• Familiarity with FedEx shipping processes and tracking systems.
• Experience in a fast-paced, cross-functional team environment.
• Knowledge of PEGA ticketing system.