Property Adjuster - Field Estimating- Canton, OH -
Allstate - Cleveland, TN
posted 5 months ago
About the position
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. The Consultant I position is a vital role within our organization, responsible for investigating, negotiating, and settling moderately complex property damage and liability insurance claims. Under limited supervision, the Consultant I travels to the loss site to conduct a thorough analysis of the situation. This includes reviewing the insurance policy, evaluating damages, determining loss coverage, and authorizing payments. The role requires a keen eye for detail and a strong understanding of insurance processes to ensure that claims are handled efficiently and effectively. The Consultant I is expected to document a claim file meticulously, including notes, evaluations, and the decision-making process. This documentation is crucial for maintaining accurate records and ensuring compliance with business unit best practices. Additionally, the Consultant I will conduct subrogation investigations, negotiate and settle claims, and prepare damage estimates for moderately complex claims. The position also involves notifying insured individuals of any exposure over the policy limit and completing and reviewing contents inventory, pricing, and mitigation bills. Investigating, reviewing, determining, and verifying moderately complex coverage and policy information is also a key responsibility of this role. This position is not only about handling claims but also about providing exceptional customer service and ensuring that our clients feel supported throughout the claims process. The Consultant I will work in a flexible environment that embraces connection and belonging, contributing to a culture that values inclusivity and diversity. Allstate is committed to empowering its employees to lead, drive change, and give back to the communities where they work and live.
Responsibilities
- Documents a claim file with notes, evaluations, and decision-making process
- Summarizes documents and enters into claim system notes
- Conducts subrogation investigations
- Negotiates and settles claims in accordance with business unit best practices
- Prepares damage estimate for moderately complex claims
- Notifies insured of exposure over the policy limit
- Completes and reviews contents inventory, contents pricing, and mitigation bills
- Investigates, reviews, determines, and verifies moderately complex coverage/policy information
Requirements
- 4 year Bachelor's Degree (Preferred)
- 2 or more years of experience (Preferred)
- In lieu of the above education requirements, an equivalent combination of education and experience may be considered
Nice-to-haves
- Customer Centricity
- Digital Literacy
- Inclusive Leadership
- Learning Agility
- Results-Oriented
Benefits
- Flexible work environment
- Diversity and inclusivity awards
- Opportunities for professional growth and development
