Property Adjuster - Field Estimating - Davis County Utah

Full-time - Entry Level

Remote - Layton, UT

Insurance Carriers and Related Activities

About the position

The Field Property Adjuster at Allstate is responsible for providing exceptional service to policyholders by conducting on-site inspections, investigating coverage, preparing estimates, and settling claims efficiently. This role requires traveling to customers' homes and handling virtual claims, with a focus on water losses. The adjuster will embody Allstate's Claims Culture by being empathetic and clear in communication, while also negotiating settlements and maintaining accurate documentation.

Responsibilities

• Conduct on-site inspections of property claims at customers' homes.
• Investigate coverage and prepare estimates for claims settlements.
• Handle virtual claims using various platforms and software such as Xactimate and ClaimsX Video Collaboration.
• Evaluate and negotiate claims settlements with customers, vendors, and third-party carriers.
• Maintain clear and accurate documentation of claims processes and decisions.
• Provide exceptional customer service through effective communication via phone, email, and video chat.
• Utilize critical thinking skills to assess damages and expedite claims settlements.

Requirements

• Valid driver's license and willingness to travel to customers' homes.
• Ability to carry a 50-pound ladder and access roofs with a 6/12 pitch.
• Strong critical thinking and technical skills for assessing damages accurately.
• Excellent communication and interpersonal skills for customer service.
• Detail-oriented and organized with a focus on high-quality work.
• Proficiency in using Xactimate and other relevant estimating software is preferred.

Nice-to-haves

• Previous experience as an outside adjuster is highly desired.
• Experience with virtual claims handling is a plus.

Benefits

• Competitive pay with support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy for work/life balance.
• Initial and ongoing training to become proficient in the role.
• Comprehensive benefits including 401K/pension and education reimbursement.