Property Administrative Specialist

Marriott International - Shawnee, KS

Full-time - Entry Level

Shawnee, KS

Accommodation

About the position

The Rooms Division Administrative Assistant at The Westin Kansas City at Crown Center plays a crucial role in supporting various hotel functions. This position involves working across multiple departments, including Guest Services, Engineering, and Food & Beverage, to fulfill administrative needs essential for smooth hotel operations. The Administrative Assistant is responsible for providing comprehensive administrative support, which includes preparing documents using word processing, spreadsheet, database, or presentation software. Additionally, this role serves as the primary point of contact for clients and vendors, ensuring effective communication and coordination throughout the event process, from pre-event planning to post-event follow-up. In this position, the Administrative Assistant is critical in maintaining operational efficiency within the hotel. Responsibilities include developing and maintaining positive working relationships with other employees and departments, supporting the team in achieving common goals, and responding appropriately to employee concerns. The role also emphasizes the importance of creating a safe workplace, adhering to company policies and procedures, and upholding quality standards. The Administrative Assistant must ensure that their uniform, personal appearance, and communications are professional at all times. Physical demands of the job include moving, lifting, carrying, pushing, pulling, and placing objects weighing 10 pounds or less without assistance. The role requires the ability to stand, sit, or walk for extended periods and perform tasks that involve reaching overhead, bending, twisting, pulling, and stooping. The position may also involve performing other reasonable job duties as requested by supervisors. The Westin brand is committed to empowering guests to enhance their well-being, and associates are encouraged to embrace their own well-being practices both on and off property. Ideal candidates are those who are passionate, active, optimistic, and adventurous, aligning with the brand's mission to be a leader in wellness within the hospitality industry.

Responsibilities

• Provide administrative support across various hotel departments.
• Prepare documents using word processing, spreadsheet, database, or presentation software.
• Serve as the point of contact for clients and vendors.
• Act as a liaison between the Sales Office and clients throughout the event process.
• Develop and maintain positive working relationships with other employees and departments.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Report accidents, injuries, and unsafe work conditions to the manager.
• Perform other reasonable job duties as requested by supervisors.

Requirements

• Strong organizational skills and attention to detail.
• Proficiency in word processing, spreadsheet, database, and presentation software.
• Excellent communication skills, both verbal and written.
• Ability to work collaboratively across departments.
• Strong problem-solving skills and ability to handle multiple tasks.

Nice-to-haves

• Experience in the hospitality industry.
• Familiarity with event planning processes.
• Ability to adapt to changing priorities and work in a fast-paced environment.

Benefits

• Opportunities for career growth and development.
• Employee discounts on hotel stays and services.
• Health and wellness programs.